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Phil, a pharmacist in a community pharmacy, finds that there are fewer hours in the day, and the workload is the same, but he feels

Phil, a pharmacist in a community pharmacy, finds that there are fewer hours in the day, and the workload is the same, but he feels more rushed than ever. He eats his lunch at his workstation and feels demotivated during the last two hours of his shift. Dr. Phil works in a busy pharmacy environment with lots of noise and distractions, which he feels has some detrimental impact on his workload; the pharmacy technician asks him for help regularly, which wastes his time. Still, he does not want to come across as ignorant, so he is always ready to help. However, he worries that his inability to complete all his goals will start impacting the pharmacy workflow and his next patient; this has caused his stress levels to increase, and he has begun to struggle to sleep at night. He is frustrated by this situation but unsure how to create real change. Which strategies might he employ?

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