Phyllis' Philly Steaks, a national fast-food chain, has experienced a number of problems in the past few years, and management is considering the adoption of a balanced Scorecard as part of a turnaround effort Required: Briefly explain the concept of a balanced Scorecard. What general factors are included in a typical balanced Scorecard? (8 marks) Suggested Answer: Click or tap here to enter text. Part II Operation costing is a hybrid type of accounting system that combines features of job-order and process-cost accounting (a) Briefly discuss the similarities and differences of an operation costing system and a job-order costing system (3 marks) Suggested Answer: Click or tap here to enter text. (b) Briefly discuss the similarities and differences of an operation costing system and a process costing system. (3 marks) D) Focus