Pick a company and research its customer service policy, NOT return policy (this may part of the CS policy). If they do not have one in writing, call and ask what it is. Then post the policy and seek opinions from fellow students as to their experience with that company. Do they walk the talk? This is a post first discussion. Students must post their answer before they can view the responses from other students. Pick a company and research its customer service policy, NOT return policy (this may part of the CS policy). If they do not have one in writing, call and ask what it is. Then post the policy and seek opinions from fellow students as to their experience with that company. Do they walk the talk? This is a post first discussion. Students must post their answer before they can view the responses from other students