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Pick one of the Quality prominent figures and reflect on his theories giving examples from your work or life. Define the PDCA cycle and discuss

Pick one of the Quality prominent figures and reflect on his theories giving examples from your work or life.

Define the PDCA cycle and discuss the four steps.

Discuss the benefits and challenges of implementing TQM

.

Discuss at least four benefits of implementing both ISO

9001

and Lean Six Sigma.

Explain management

s role in continual process improvement, Kaisen, and discuss consequences of NOT continuously improving products, services, or processes.

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