Picture yourself as a new leader of a small group, a group that has been formed and functioning for a few years before you have joined the ranks. You may consider this is a new ministry team at church, or a focus group at work with a particularly difficult task. However, in the early days of leading this work, you notice there is a distinct sense that many in this group are not happy. The group has faced challenges that have left them a little worn and there has been some past issues that have left them feeling particularly unappreciated in their task. As a leader, your job is to motivate your group. Using the leadership practice and commitments from chapters 6 of the Kouzes and Posner text, develop and describe how you can demonstrate the leadership practice - encourage the heart - to lift spirits and motivate your group.

Include any references from Kouzes and Posner