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Canine Gourmet Super Breath dog treats are sold in boxes labeled with a net weight of 15 ounces (425 grams) per box. Each box contains 10 individual 1.5-ounce packets. To reduce the chances of shorting the customer, product design specifications call for the packet-filling process average to be set at 43.5 grams so that the average net weight per box of 10 packets will be 435 grams. Tolerances are set for the box to weigh 435 14 grams. The standard deviation for the packet-filling process is 1.03 grams. The target process capability ratio is 1.67. One day, the packet-filling process average weight drifts down to 43.0 grams. Is the packaging process capable? Is an adjustment needed?

Since the process capability index, Cpk,is ___,the process is capable or isnot capable. (Enter your response rounded to three decimal places.)

Since the process capability ratio, Cp, is ___, the problem is that the process is not centered adequately or the process variability is too large. (Enter your response rounded to three decimal places.)