Please answer 6 and 7

Question 6: The inflight service manager for National Airlines is authorized to distribute drycleaning vouchers to customers who complain about spilled drinks and food on their clothes during turbulent flights. This is an example of a(n) decision to a problem.? A) nonprogrammed; routine B) programmed, unique c) nonprogrammed; technical D) programmed; structured E) nonprogrammed; unstructured Question 7: Strong cultures A) are found in organizations with strong leader B) have a minimal influence on employee decision-making 9) exist in all organizations D) have a greater influence on er E) always yield post