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Question 10 10. CompTech wants to conduct a quantitative approach to analyze the assistant manager position so they have validity on what to include in the job description. Which of the following would be the best method to utilize for their job analysis? Question 10 options: Surveys Work Samples Focus Groups ObservationQuestion 5 5. If CompTech decided to focus on task specialization and skili simplification, they would be utilizing this approach to job redesign. Question 5 options: Mechanistic PerceptualaMotor Biological Motivational Question 6 6. CompTech decided to remove the associate position and give additional responsibility to the assistant manager position. This can be referred to as: Question 6 options: Job Enlargement Job Rotation Job Enrichment Job Engagement Question 7 7.Con1pTech held a meeting with assistant managers to tell them how much impact they have on the store. including the positive comments customers have been leaving about how meaningful it is to have managers help them when needed. This could increase which of the following? Question 7 options: Skill Variety Task Identity Autonomy Task Significance Question 8 - 8. CompTech realizes that long shifts where managers have to be on their feet the whole time are stressful. They physically redesign the iob to balance time walking around the store with sitting doing paperwork and other activities. They are likely using this approach to job design to make it more comfortable for employees: Question 8 options: Mechanistic Psychological PerceptualMotor Biological Question 9 9. CompTech sets goals for coordinating activities with outside vendors for managers so they know when they are completing their task well. This is likely an example of a: Question 9 options: KSAO KPI TDR ENV CompTech is a large retailer of computer products. With 442 stores in the United States and a plan for 70 more stores within two years, CompTech is the fastest growing computer retailer in the United States. The company's most important strategic objective is to meet customer requirements and expand the customer base into small-business workstations in orderto build a long-term relationship. You have been asked to evaluate the hiring process for store managers, to assess problems. and to suggest solutions. CompTech, in competition with the other retailers. has had some difficulty recruiting store managers, and the problem appears to have worsened in recent years. In addition. its turnover rate of store associates is higher than the average in retail although it is offering competitive pay packages. The retailer's orientation in the past has been to hire experienced store managers from outside the company (approximately 60 percent of store managers are hired from outside the company). However, district managers, responsible for from 8 to 13 stores in a geographical area, are given great discretion in the methods and criteria they use to hire store managers (including job specications). Historically. based on data from their comprehensive human resource information system (HRIS), the company has, over the years. required store managers who had MBAs when they were hired or at least three years' experience as store managers with another company. The company has had to employ a costly employment agency to locate managerial candidates along with an expensive advertising! recruiting campaign, with frequent ads in The Wall Street Journal and the New YorkTimes. The problem has become more acute in areas with an abundance of retail outlets where retail store managers are in great and increasing demand. The job description for Store Manager that is copied in Exhibit 4.3.2. There is appareme no job description for the assistant and associate positions. Any opinions regarding the manner in which CompTech is filling managerial positions and any issues related to HRM problems and CompTech's objectives are welcomed. Question 1 1. Which of the following would be considered a job specification for the store managerjob? Question 1 options: Plans and directs store operations Responsible for 8-13 stores in the geographical region Requires MBA or 3 years of experience Manages staff, prepares schedules, and assigns duties Question 2 . 2. How should the company start in making a job description forthe assistant and associate manager positions? Question 2 options: By checking O'NET By closely observing each of these positions By creating a survey By interviewing all employees in these positions Question 3 3. CompTech wants to do a more fon'nal review ofthe tasks, duties, and responsibilities required for these positions. especially the assistant and associate positions. This is called a: Question 3 options: Job Specification Job Classication Job Description Job Evaluation Question 1' 4. CompTech should involve employees currently performing the job in the work analysis. These individuals are called: Question 4 options: Job-holders SMEs Job incumbents TDRs