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The process of sending and receiving information without the use of written or spoken language is called what? Selective perception Listening Nonverbal communication Process communication Question 24 (1 point) To make a communication more direct and easier to read, what writing style should be used? Obsolete language Active voice Technical languago. Sincere languago Placing a hand on a coworker's shoulder while discussing a project could be negatively understood as a nonverbal signal for what? Control Empathy Confusion Friendliness Question 22 (1 point) What can be done to draw attention to the important ideas in the document? Use compound-complex sentences Give the important ideas more space Use phrases in the writing such as "this is important." Place the noun(s) before the verb(s). Which of the following would be an example of an effective use of the Social Communication Model? Using email to send interoffice memos Sharing information on a blog Using instant messaging to update team members on the status of a project Town hall meetings for new product launches Question 26 (1 point) The words you choose and how you use those words helps to create what aspect of a communication? Active voice Style Tone sincenty