please answer all the parts of the question within 30 minutes. make sure the explanation and reasons are explained in very detailed manner as in why the option is correct and why other options sre incorrect give reasons for the same , Attempt the answer only if your are 100% sure that its correct. else leave it for other tutor otherwise i will give negative ratings and will also report your answer for unprofessionalism. Make sure the answer is 100% correct and is not copied from anywhere. ATTEMPT THE QUESTION ONLY IF YOU ARE 100% CORRECT AND SURE. ELSE LEAVE IT FOR ANOTHER TUTOR. BUT PLEASE DONT PUT WRONG ANSWER ELSE I WILL REPORT.

Sales Manager Freddie Bulsara was looking forward to a glorious Sunday, thanks to his booking prowess. This weekend marked a double coup. On Saturday, the hotel had hosted 230 young ballet dancers and their adult chaperones who were in town for a Sunday morning dance competition. Today, they would check out, opening up a large block of rooms that would match almost to the roomwthe needs of a ZOO-member contingent of conventioneers from the Royal Fraternal Order of Wolves. Freddie marveled at the perfection of his plan. The dancers would check out by 9:00 am, before leaving for their competition; the Wolves were to begin arriving at exactly 1:00 pm. Groups like this are really going to put this property on the map, Freddie told himself. But something wasn't right. When Freddie stopped at the front desk to ask how things had gone with the dancers, LeighAnne Crenshaw looked up from her work and said, "I can't really say. I'll let you know once they leave.\" Freddie felt his heart skip a beat. "It's 11:45, LeighAnne. What are you talking about?\" "When I came in this morning, I found a note here that says the dancers asked to be allowed a late check-out after their competition. I guess a lot of them wanted to be able to come back to their rooms and change their clothes before leaving. Their group leader had it all arranged.\" "With whom?\" Leigh Anne shrugged. "There's no name on the note, but it looks like Brian's handwriting. He would have been working the front desk when they all came in last night. "Brian. A new hire who hadn't been on the job for more than two months. His misguided need to do anything a guest asks is going to ruin everything I've worked for, Freddie thought. "Do you know when they'll actually be checking out, then?" "Well, the competition started at 9:30, and they said it was about two hours long. With travel time, I'd guess they'll be coming back within the next thirty minutes, ifthat tells you anything. \"It tells me we won't have time for housekeeping to finish with the rooms before the Wolves get here, Freddie thought. We'll have to stall the conventioneers until their rooms are ready. "I take that back,\" LeighAnne said, nodding toward the front entrance. \"That looks like their bus now." \"Thank goodness!" Freddie said. "The sooner they get back to their rooms, the sooner we can clear them out and get housekeeping started. It might be tight, but\"Freddie stopped mid-sentence. His mouth dropped open as the bus doors sprang open and the passengers made their way across the sidewalk to the revolving doors. He expected a stream of little girls in pink tutus. What he saw was a huge pack of middle-aged men wearing wolf ears and shouting, laughing, and punching each other in the arm. "Oh no," Freddie whispered. He glanced at the clock as the first members of the Royal Fraternal Order of Wolves crossed the lobby toward the front desk. The man in fronta tall, barrel-chested individualtugged off his wolf ears and stuck out his hand. \"You must be Freddie!\" he shouted with a grin. \"Darrell Drucker. We spoke on the phone!\" Freddie tried to return the man's energetic handshake, but his heart wasn't in it. The Wolves were quickly filling up every available space in the lobby. "Hello, Mr. Drucker," he managed to say. "We weren't expecting you until one o'clock.\" Mr. Drucker looked taken aback. \"Why, it's one o'clock right smack on the dot!\" Then surprise slowly spread across his face. "We must of forgot to turn our watches back when we crossed that time zone!" he said with a grin. \"Well, Freddie, just point us to our rooms, and we'll get out of your hair." \"Actually, it's going to be" "Look at that!\" one of the other Wolves shouted across the lobby. He was smiling and pointing at the entrance, where dozens of pre-teen girls in tutus and pink and white tights were pressing their way through the doors and into the packed lobby. "They're ba-aack," LeighAnne said dryly, quoting a haunted-house movie from the 19805. Freddie just hoped there was a ghost of a chance he would be able to keep everyone happy until the situation was straightened out. QUESTIONS: 1. What factors were outside of Freddie's control and how could he have prepared for this problem? 2. What actions should LeighAnne have taken once she was aware that the dancers had been approved for late checkout? 3. What amendments should Freddie have made to the contract when booking the Dancers and when booking the wolves? 4. What should Brian have done when receiving the call from the dancers requesting late checkout? 5. How can a hotel ensure it addresses a guest concern (i.e. Late checkout) while ensuring that it does not impact other guests