please answer all the questionss.,.within 30 minutes. make sure the explanation and reasons are explained in very detailed manner as in why the chosen option is right and why other options are wrong. else leave it for other tutor otherwise i will give negative ratings and will also report your answer for unprofessionalism. Make sure the answer is 100% correct and IS NOT COPIED FROM ANYWHERE ELSE YOUR ANSWER WILL DOWNVOTED AND REPORTED STRAIGHTAWAY. USE YOUR OWN LANGUAGE WHILST WRITING.

ATTEMPT THE QUESTION ONLY IF YOU ARE 100% CORRECT AND SURE. ELSE LEAVE IT FOR ANOTHER TUTOR. BUT PLEASE DONT PUT WRONG ANSWER ELSE I WILL REPORT.

Make sure all the options whether correct or incorrect are explained properly. Dont just tell what option is correct and its reasoning clearly show the reasoning why the options are incorrect as well. Otherwise i will report the answer for sure and downvote it.

21. What term describes internal guests who, based on their innate personality can deliver exceptional customer service? Service Naturals b Exceptional assets C. Service Hero's Good employees 22. Surface acting involves the changing of. inner feelings. facial expressions. C. both a and b. d. none of the above. 23. The shift from the old organizational paradigm common to the manufacturing economy to the new organizational paradigm common to the new market service economy resulted from which of the following market forces: Dow Jones and New York Stock Exchange Private Owners, Corporations, private equity firms and Real Estate Trusts C. Consumer Demands, Corporate Globalization, Changing Workforce. Changing Jobs d. None of the Above are correct 24. Which of the following is not one of Max Weber's principles of organization a. Job Descriptions Staffing based on qualifications C. Span of Control Written Rules