please answer all .,.,.the questions,.,.,.within 30 minutes. make sure the explanation and reasons are explained in very detailed manner as in why the option is correct and why other options sre incorrect give reasons for the same , Attempt the answer only if your are 100% sure that its correct. else leave it for other tutor otherwise i will give negative ratings and will also report your answer for unprofessionalism. Make sure the answer is 100% correct and is not copied from anywhere. ATTEMPT THE QUESTION ONLY IF YOU ARE 100% CORRECT AND SURE. ELSE LEAVE IT FOR ANOTHER TUTOR. BUT PLEASE DONT PUT WRONG ANSWER ELSE I WILL REPORT.

MAKE SURE THE REASON WHY THE OPTIONS ARE WRONG OR INCORRECT IS THOROUGHLY EXPLAINED, ELSE I WILL REPORT THE ANSWER.

1. Which of the following is true of a thankyou message? A It should be organized using an indirect approach. B It should be written to make the sender feel less guilty. C It should reflect sincere apology. D It should be written deductively. 2.Which of the following is a difference between routine claims and persuasive claims? A Routine claims are organized inductively, whereas persuasive claims are organized deductively. B Routine claims require legally binding documentation and certified mail, whereas persuasive claims only require cool fonts. C Persuasive claims...assume that a request will be granted only after explanation and persuasive arguments have been presented. Routine claims...assume that a request will be granted quickly and willingly. without persuasion. Because you expect routine claims to be granted willingly, a forceful. accusatory tone is inappropriate. D Routine claims present the main idea at the end, whereas persuasive claims start with the key point, followed by supporting details, 3. Which of the following is an example ofthe effective use of email communications? A When sending an email, Alan focuses on multiple topics and addresses all ofthem in the email. B When sending an email, Ellis restates the subject in the body of the message. C, When sending an email, Jake avoids using a descriptive subject line. D. When sending an email, Bob includes really high resolution pictures of her children into the email for no reason at all. It takes people a long time to download and fills up their inbox. This makes Bob sad because now he can't send them chain letters and funny jokes. 4. Which ofthefollowing is an example ofa good practice when sending a goodnews message? A Dave, a manager at Wizzware |nc., organizes his message such that the main idea is presented at the end. B Ava, a manager at Auroville |nc., conveys positive news to her employees using a direct approach. C Sameer, a manager at GreenMove Inc, ensures that he does not stress on the main idea of his message. D Zaiba, a manager at BayWave Corp, delivers positive news to her employees without providing additional details. 5.Alana orders a pink Tshirt from an Internetbased retailer but receives an orange Tshirt. The retailer advertises a free exchange policy for goods. In this scenario, Alana can write aln) _____ to the retailer to request for a replacement of merchandise. A routine claim B persuasive claim C acknowledgment message D form message