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Question 2 (28 marks) You recently graduated from Boston City Campus and have been hired as an assistant 'operation's manager at Kan cameras (Pty) Ltd.

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Question 2 (28 marks) You recently graduated from Boston City Campus and have been hired as an assistant 'operation's manager at Kan cameras (Pty) Ltd. Imagine that you are the assistant operations manager for Kan cameras (Pty) Ltd when the organisation began experiencing digitalisation. The employees of the organisations are reluctant to change themselves to suit the needs of digitalisation. and the organisation's culture is not adapting in time to see the longterm sustainability of Kan cameras (Pty) Ltd.You must implement a philosophy whereby the organisation can link its operations and employees to the organisational objectives while continuously improving itself through the transition of digitalisation. Critically evaluate the total quality management (r QM) philosophy. and analyse its eight core principles. (28 marks) Question 3 (25 Marks) As a newly appointed operations manager of Kan 'camera's (Pty) Ltd, identify the advantages of a centralised and decentralised purchasing function. Question 4 (2? Marks) Imagine that you are the operations manager of a large retail company; you have begun to notice that the company's expenses have exceeded its profits. You have decided to comprise a value chain model. You have been tasked with identifying a suitable chain that will portray every aspect of the organisation, aiming to provide value to customers. 4.1 Draw a detailed value chain as indicated by Porter, 1985 (9 marks) 4.2 Describe the activities identied in the above value chain. (18 marks) 4 HBM N1181-Jan-Jun2022FA1LN-V4-31012022

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