Please answer all three parts of this question. The choices to the dropdown are as followed:

In listening to Mark Allen and Fritz Kron, it sounds like they believe that having a good communication system is the key to effectively treating patients. This is an explanation for communication behavior. Suppose that a manager at Intermountain Healthcare had an employee who wasn't performing very well on the job. Instead of checking to see if the communication system was working properly, the manager just assumed that that the employee didn't have the ability to do medical work. This is an example of Mark Allen, the Clinical Information Systems Manager for Intermountain Healthcare, must work with others to coordinate communication processes across 22 hospitals and over 300 clinics. If Mark creates an online survey to collect information from nurses that will be used by doctors and executives to find areas where they can work to improve employee satisfaction, this is an example of what communication concept? Downward communication Horizontal communication Informal communication Upward communication 5. This is an explanatior sn't performi I on the job. In the employ external ave the ability internal This is an example of