please answer both parts
Case Study: DOGGED BY THE WRONG PROBLEM By Stecen L. Meshanc, L nherity of Nememile (Mantralia) More than 3 million degs enter animal shehern each ycar in the thined Stutns, asd almost cenethind of these have been merendertd by their ewnen. Enetil reeenthy, animal shelier amploges aunnd that the ownerv didn't want their pets anymore, so they focued their reaourees on exys to gat the serreslerd dogi readopted with new imiters. Now, animal shelkers recoyaire that they were focwied oe the wang problem so some entent Most owners of merrendered dogs love their pets but beisere they ave unable is ieep shem doe to financial or family difficulties. "Owner. sernenders are not a people problem," ceplaint Loni Wenie, fissder or Dusnosen Dog Plescue in Los Angeles. "By and larec, they are a poverty problem. Thene familes lene their dop as much a se do. but they are alvo ewerptionally pooe." Even when ownens werrender their doe doe bo the per's behwioce, atinal shelter itaff have learned that the problem is offen the ownen' lack of bask training ta imprine ther perts hetupios These diseneries have becs a wakeep eall for animal shelters. Abee with finding new bomes for surrendered dogs, shelees now also focus on strategics that enable ownen io Lep their fets. Dewaswa Des Rescue in Los Angeles is a puceser in appoying divene solutions to minimite the number of deps nertesdertd each year lo animal shelken. and other forms of support as help lon-inesme people Leep their pess reter than uerrender them 60 shelters. Until rocently, Arimal Care Centen (ACC) of New York City ahe focumed melely on beting larenderod dogs to new ewners. The municipal agescy ecceives mere than 30.000 pets asswily at its shethers in five New York City borough. Iroet desk saff aembers were aware of common themen why cwenen were sarnendering their pets they couldnit affond veieriary eare; they had fatlen on hard times and worta t allowed so aepp deti at their acw aemporary accommodation: the dog had behaviour pooblicms that the ceser didnt insw how ba correst. Unfortunately, MCC staff receivist the aurrendered dogs hare map ceher datics (returning pets to owners, tracing ficence tags, ete. ). All they could do in most instances was ak the ewinen the reydirnd equesfives bo conplete the paperwork. "They were ciershelined and didnt have lime to se dowa wich clicnts and hroe thore feally itrdepeh eomersations to set if there was anything we pould da lo hrle them lecp their per." realls ACC admiaieen supervisor Aleat S-mpion. It was aho an vekward siteation bocame she omen anwwered the questions and wervendered their pet in MCX's cruaded fornt lobby where mary detwising dients were listenine. Inspired ty the work of Downbown Doe Reweve in Los Angeles: NCE now takes a dramaticalf differnet approach bo their dopt ate now ereeted by trained ACC adminulat eounicllon w ib in peseahle people skilla la a prinate office. these coensellon listen to the camer i slory abeet why they want or noed te mernender their dog. These soumiellori are irained by licensed social woekers to maintain a nonjudemestal annale ismand the inwers and to handle difficult ogen up and tell yoe the real situation." sons Simpoon ptuvide atuisanee, wach as financial upport oe temporary lalping lae the doy In other situabons. the ownert aft isvited bo atiend brief trainine programs where they roveive inderective de buw to impoove the pet's behaviove. The comersations also help counsellons deternise which pets are hether od with acw ownen. As new situations arise, ACC apo. I would thiek there sueldn't be optines for so many of thrie pet oescn and theit aninals." sigs Jcrimy Coffey of the Magor's Allasce for NiE's Animals. MCC predicted that over the birst IS months of the pougratr. 180 owen vold inep their pets as a rusult of the counsellint program. Instead, this intiatne has meduced the utale by moet than 99 pets per month. Theouph New York Commanity Trust funding. MCC intrudoeed free veterinagy aad haman ease bs pers of owners in louthcome areas of Now York City. Pet surrenderi have doupped by 90 screent, oe ancrue, in the area that recenved thin fu-ding. "Ir's almost as if a fer years back a maxive leytt bulte went sef in the animal weifare cummunity." says Manhew Henhasker, CEO of the Americts Socicty for the Proventive of Cracky so Animals (ASPCA) about the induatry' refinamed mandate. "We stopped thinking ahwet how te gas as- wals cot ef sheiters and we started thinking about bow to keep animals from coming into sheiten." Discussion Questions 1. What stape of deeision making it mainh dikcunked in this caic alvest dos kartenden? To what etvent and in what wey did the change in that ikape of deciden makist affeet later ause of desivien inaling about dog iurrendern? 2. How has crcativiny playd a nole in the cunts dewcribod is thin case isaby