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(Please answer each point in separate paragraphs so I can understand what each point is. Also please do not reuse answers or explanations from one
(Please answer each point in separate paragraphs so I can understand what each point is. Also please do not reuse answers or explanations from one point in another.)
- Formulate at least five specific, measureable rewards for team members. Explain how each one of those rewards will motivate the team members and increase productivity. For each reward, include measurable reward criteria (e.g. what is the award, value/amount, how is it earned, when and how often, etc.)
- Describe three items that you would consider qualifiers for the award. It can be time with the company or job, productivity level, etc.
- You recognize that there will be cases when employees will not qualify for rewards. Specify three situations when the team member may not qualify and include details (e.g. absences, disciplinary issues, safety violations, etc.)
- Develop three rewards for team leaders. Describe in detail what they are, how they would impact performance of the team members and increase productivity.
- Your company has a customer service center where customer returns, repair requests and complaints are addressed. Each customer service representative operates individually and is being asked to do more with fewer resources. Formulate at least five specific rewards for individual customer service employees. Use examples and clearly demonstrate how each reward will improve productivity. For each reward include separate measurable criteria (e.g. what is the award, value/amount, how is it earned, when and how often, etc.)
- Two of your rewards for Customer Service are unavailable due to budget cuts. Introduce two new intrinsic rewards and demonstrate how these will motivate employees.
- One of the qualifiers for the manufacturing reward is that the team member must work at least 20 days during the month to qualify for the award. You have an employee who worked 12 days, but due to certain factors, you process the reward for those 12 days they worked in that month. Explain the two types of situations or factors that may lead you to make that type of exception.
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