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QUESTION 19 When a company tries to understand the competition, it should gather information about the competitors, strategic intent O the competitors' current strategies the competitors' strengths and weaknesses O all of these QUESTION 20 Which of the following technological trends has played a significant role in the global economy? O emphasis on saving the environment increased health consciousness O emergence of the Internet Oemployment power shift QUESTION 21 Consolidation in the airline industry is the direct result of customers determining the orice they want to pay for goods and services