Question
Please answer the below questions separately and cite your answers with all the applicable references and avoid plagiaraism. 1- What is the impact of CRM
Please answer the below questions separately and cite your answers with all the applicable references and avoid plagiaraism.
1- What is the impact of CRM on customer retention and loyalty to brands?
2-Why is e-CRM important in today's life for any organization?
3- How can you explain the customer gap under customer orientated marketing strategy
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Managing Controlling and Improving Quality
Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
1st edition
471697915, 978-0471697916
