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Please answer the following questions. 1. Key performance indicator balanced scorecards will typically use common measures, such as customer satisfaction, process quality, cost, and employee
Please answer the following questions.
1. Key performance indicator balanced scorecards will typically use common measures, such as customer satisfaction, process quality, cost, and employee satisfaction and morale.
True |
False |
2. Budgets can be prepared for any time period, but are usually developed for one year.
True |
False |
3. An important financial metric in the Balanced Scorecard is return on investment (ROI).
True |
False |
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