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please answer the question from the notes below.no outside answer please Chapter 6 * Explain the concept of targeting fully. * Explain the concept of

please answer the question from the notes below.no outside answer please

Chapter 6

* Explain the concept of targeting fully.

* Explain the concept of positioning fully.

  • Market Targeting and Strategic Positioning
  • Chapter 06
  • Learning Objectives
  • Market targeting strategy
  • Targeting in different market environments
  • Positioning strategy
  • Developing the positioning strategy
  • Determining positioning effectiveness
  • Market Targeting Strategy
  • Targeting alternatives
  • Factors influencing targeting decisions
  • Market Targeting Strategy
  • Targeting and positioning strategies consist of:
    • Identifying and analyzing the segments in a product-market
    • Deciding which segment(s) to target
    • Designing and implementing a positioning strategy for each target
  • Targeting Alternatives
  • The targeting decision determines which customer group(s) the organization will serve
  • Market targeting fall into two major categories:
    • Segment targeting when segments are clearly defined
    • Targeting based on product differentiation
  • Exhibit 6.1 - Market Targeting Approaches
  • Factors Influencing Targeting Decisions
  • Stage of product-market maturity
  • Extent of diversity in buyer value requirements
  • Industry structure
  • The firm's capabilities and resources
  • Opportunities for gaining competitive advantage
  • Targeting in Different Market Environments
  • Emerging markets
  • Growth markets
  • Mature markets
  • Global markets
  • Targeting in Different Market Environments
  • Product-market environment is influenced by:
    • The extent of concentration of competing firms
    • The stage of maturity
    • Exposure to international competition
  • Four life cycle stages include:
    • Emerging
    • Growing
    • Mature
    • Declining
  • Exhibit 6.2 - Life Cycle of a Typical Product
  • Emerging Markets
  • Two types of emerging markets:
    • A totally new product-market
    • A new product technology entering an existing product-market
  • Emerging Markets
  • Buyer diversity
    • Segmentation limited due to similarity of buyers' preferences
  • Product-market structure
    • Small new organizations
    • Limited access to resources
    • First-mover advantage
  • Emerging Markets
  • Capabilities and resources
    • Unique benefit strategy rather than low-cost
  • Targeting strategy
    • Focus on a preference or use situation
  • Growth Market
  • Product-market structure
    • Numerous competitors
    • Lack of financial or organizational skills
  • Capabilities and resources
    • Possible strategies
      • Pursuit of a market leadership strategy
      • Follow very selective targeting and positioning strategies
  • Growth Market
  • Targeting strategy
    • Extensive market coverage by firms with established businesses in related markets
    • Selective targeting by firms with diversified product portfolios
    • Very focused targeting strategies by small organizations serving one or a few market segments
  • Mature Markets
  • Buyer diversity
    • Identification and evaluation of market segments necessary to select targets that offer each firm a competitive advantage
  • Product-market structure
    • Intense competition for market share
    • Emphasis on cost and service, and pressures on profits
  • Mature Markets
  • Capabilities and resources
    • Management's objectives - Cost reduction, selective targeting, product differentiation
  • Targeting
    • Deciding which segment to serve
    • Firms pursuing extensive targeting strategies may decide to exit from certain segments
  • Global Markets
  • Two primary options for consideration in selecting strategies for global markets:
    • The advantages of global integration
    • The advantages of local responsiveness
  • Global integration
    • Extent to which standardized products and other strategy elements can be designed to compete on a global basis
  • Global Markets
  • Local responsiveness
    • Important segmentation variables: Climate, language group, media habits, and income
  • Targeting
    • Strategies:
      • Targeting a single country
      • Regional targeting
      • Targeting on a global basis
  • Exhibit 6.3 - Strategic Positioning Initiatives
  • Exhibit 6.4 - How Positioning Works
  • Selecting the Positioning Concept
  • Positioning concepts:
    • Should be linked to buyers' value requirements
    • Focus of the concept may be:
      • Functional
      • Symbolic
      • Experimental
  • Selecting the Positioning Concept
  • Positioning decision
    • Determine the preferred (ideal) position of the buyers in each market segment of interest
    • Then compare this preferred position with the actual positions of competing brands
  • Developing the Positioning Strategy
  • Scope of positioning strategy
  • Marketing program decisions
  • Developing the Positioning Strategy
  • The positioning strategy integrates:
    • Marketing program components into a coordinated set of initiatives designed to achieve the firm's positioning objective(s)
  • Developing the positioning strategy includes:
    • Determining the activities and results
    • Choosing the amount to spend on each program component
    • Deciding how much to spend on the entire program
  • Scope of Positioning Strategy
  • Positioning strategy is usually centered on:
    • A single brand
    • A line of related products for a specific market target
  • Scope of Positioning Strategy
  • The strategy is:
    • Brand-specific
    • Greater in scope
    • This depends on factors as:
      • Size of the product-market
      • Characteristics of the good or service
      • Number of products involved
      • Product interrelationships in the consumer's use situation
  • Marketing Program Decisions
  • Product strategy
  • Value chain strategy
  • Pricing strategy
  • Promotion strategy
  • Competitive advantage
  • Designing the positioning strategy
  • Cross-functional relationships
  • Exhibit 6.5 - Positioning Strategy Overview
  • Determining Positioning Effectiveness
  • Customer and competitor research
  • Test marketing
  • Analytical positioning techniques
  • Determining positioning effectiveness
  • Positioning and targeting strategies
  • Determining Positioning Effectiveness
  • Positioning evaluation should include:
    • Customer analysis
    • Competitor analysis
    • Internal analysis
  • Exhibit 6.6 - Determining Positioning Effectiveness
  • Determining Positioning Effectiveness
  • Customer and competitor research
    • Research Studies
    • Preference Maps
    • Multivariate data analysis
  • Test marketing
    • Generates information about
      • Commercial feasibility and marketing program
      • New positioning strategies for new products
  • Determining Positioning Effectiveness
  • Analytical positioning techniques: Includes management judgment along with
    • Obtaining information about customers and prospects
    • Analyzing it
    • Developing strategies based on the information
  • Determining Positioning Effectiveness - Positioning Errors
  • Positioning and Targeting Strategies
  • Positioning strategies become challenging when:
    • Management decides to target several segments
  • Objective:
    • Develop an effective positioning strategy for each targeted segment
  • One way of focusing a positioning strategy:
    • Use of a different brand for each targeted segment

Chapter 7 Discuss fully strategic alliances and joint ventures. Strategic Relationships

  • Chapter 07
  • Learning Objectives
  • The rationale for interorganizational relationships
  • Forms of organizational relationships
  • Global relationships among organizations
  • Exhibit 7.1 - Strategic Relationships
  • The Rationale for Interorganizational Relationships
  • Opportunities to enhance value
  • Environmental complexity
  • Competitive strategy
  • Skills and resource gaps
  • Evaluating the potential for collaboration
  • Exhibit 7.2 - Drivers of Interorganizational Relationships
  • Opportunities to Enhance Value
  • Organizations can couple their competencies to offer superior customer value
  • Relationship strategy may result in a much more attractive value offering
  • Environmental Complexity
  • Environments display:
    • Escalating turbulence
    • Diversity
      • Differences between the elements in the environment
      • Reduces the capacity of an organization to respond quickly to customer needs and new product development by:
        • Altering internal organization structures
        • Establishing strategic relationships with other organizations
  • Competitive Strategy
  • Working with other organizations a key element of how an organization competes
  • Skills and Resource Gaps
  • Skills and resource requirements of technologies in many industries surpass the capabilities of a single organization
  • Sharing of complementary technologies and risks are important drivers for strategic partnerships
    • Technology constraints
    • Financial constraints
    • Market access
    • Information technology
  • Evaluating the Potential for Collaboration
  • Collaborative relations include:
    • Shared activities such as product and process design
    • Cooperative marketing programs
    • Applications assistance
    • Long-term supply contracts
    • Just-in-time inventory programs
  • Evaluating the Potential for Collaboration
  • Relevant criteria when considering possible collaborative relationships with other organizations:
    • What is the strategy?
    • The costs of collaboration
    • Is relationship strategy essential?
    • Are good candidates available?
    • Do relationships fit our culture?
  • Forms of Organizational Relationships
  • Supplier relationships
  • Intermediate customer relationships
  • End-user customer relationships
  • Strategic customers
  • Strategic alliances
  • Joint ventures
  • Internal partnering
  • Managing interorganizational relationships
  • Objective of the relationship
  • Relationship management
  • Partnering capabilities
  • Control and evaluation
  • Exiting from alliance
  • Exhibit 7.3 - Vertical and Lateral Organizational Relationships
  • Supplier Relationships
  • Strategic supplier
    • Has a major impact on the company's value offering and its relationships with its own customers
  • Outsourcing
    • Allows a company to expand sales without capital investment in all stages of the value chain
  • Intermediate Customer Relationships
  • Include:
    • Marketing intermediaries
    • Producers assembling products for the end-use market
  • Vertical relationships - Occur between producers and marketing intermediaries
  • Value chain relationships - Provide access to consumer and organizational end-users
  • Interorganizational relationships - Vary from highly collaborative to transactional ties
  • End-User Customer Relationships
  • The driving force underlying strategic relationships is that through partnering, a company may:
    • Enhance its ability to satisfy customers
    • Cope with a rapidly changing business environment
  • Strategic Customers
  • Key account management structures and global account management approaches:
    • Dominant customers
    • Strategic account management
  • Strategic Alliances
  • An agreement between two organizations to cooperate to achieve one or more common strategic objectives
  • Success
    • A promising strategy for enhancing the competitive advantage of the partners
  • Strategic Alliances
  • Weaknesses
    • Collaborations suffer from the potential threat of opportunistic behavior
    • Weak alignment of objectives
    • Performance metrics
    • Clashes of corporate culture
    • Poorly structured partnerships
  • Strategic Alliances
  • Types of alliances
    • Marketing
    • Research and development
    • Operations (manufacturing)
    • Financial relationship between the partners
  • Strategic Alliances
  • Requirements for alliance success
    • Effectively matching capabilities of participating organizations
    • Favorable benefits and trade-offs
    • Integrity of the alliance partner
  • Alliance vulnerabilities
    • Important to recognize that alliance relationships may be fragile and difficult to sustain effectively
  • Joint Ventures
  • Agreements between two or more firms to establish a separate entity
  • Uses:
    • To develop a new market opportunity
    • To access an international market
    • To share costs and financial risks
    • To gain a share of local manufacturing profits
    • To acquire knowledge or technology for the core business
  • Internal Partnering
  • Occurs between business units, functional departments, and individual employees
    • Intent is to encourage and facilitate cross-functional cooperation rather than specialization
  • Success of internal partnering requires:
    • Developing strong internal collaboration that cuts across functional boundaries
  • Internal Partnering
  • Steps to evaluate internal partnering:
    • A cost-benefit analysis of the potential gains from improved internal synergies
    • Investigation of why collaboration is not happening
    • Assessment of what is needed to unblock the problem
    • Consideration of the possible downside of efforts to enhance internal collaboration before acting
  • Exhibit 7.4 - Managing Organizational Relationships
  • Objective of the Relationship
  • New technologies and competencies
  • Developing new markets and building market position
  • Market selectivity
  • Restructuring and cost-reduction
  • Relationship Management
  • Set of guidelines:
    • Planning
    • Trust and self-interest
    • Conflicts
    • Reputational risk
    • Leadership structure
    • Flexibility
    • Cultural differences
    • Technology transfer
    • Learning from a partner's strength
  • Partnering Capabilities
  • Important to consider what is necessary to build an organizational competence in strategic alliance
    • Partnering effectively with other organizations is a key core competence
  • Control and Evaluation
  • Metrics should be comparable across alliances
  • Metrics should be defined and discussed with alliance partners
  • There should be clarity about the implications of alliance performance
  • Control and Evaluation
  • A process for auditing alliance performance should be implemented
  • Alliance performance should be linked to individual performance review
  • A forum should be created for reviewing and acting on alliance performance data
  • Control and Evaluation
  • Companies may miss opportunities to reduce costs and generate additional income by failing to:
    • Launch a process
    • Diagnose performance
    • Generate restructuring options
    • Execute the changes
  • Exiting from Alliance
  • A successful disengagement plan should consider:
    • Identifying and agreeing on the events that will trigger exit from the alliance
    • Detailed description of the rights of each partner to alliance assets and products on disengagement
    • Design of the disengagement process
    • A communication plan for continuous flow of information to involved parties during the alliance dissolution
  • Global Relationships Among Organizations
  • The global integrated enterprise
  • Inter-nation collaborations
  • The strategic role of government
    • Government interventions
    • Competing with state-owned enterprises
    • Collaborating with state-owned enterprises
    • Government regulation

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