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please answer the question from the notes below.no outside answer please Chapter 6 * Explain the concept of targeting fully. * Explain the concept of
please answer the question from the notes below.no outside answer please
Chapter 6
* Explain the concept of targeting fully.
* Explain the concept of positioning fully.
- Market Targeting and Strategic Positioning
- Chapter 06
- Learning Objectives
- Market targeting strategy
- Targeting in different market environments
- Positioning strategy
- Developing the positioning strategy
- Determining positioning effectiveness
- Market Targeting Strategy
- Targeting alternatives
- Factors influencing targeting decisions
- Market Targeting Strategy
- Targeting and positioning strategies consist of:
- Identifying and analyzing the segments in a product-market
- Deciding which segment(s) to target
- Designing and implementing a positioning strategy for each target
- Targeting Alternatives
- The targeting decision determines which customer group(s) the organization will serve
- Market targeting fall into two major categories:
- Segment targeting when segments are clearly defined
- Targeting based on product differentiation
- Exhibit 6.1 - Market Targeting Approaches
- Factors Influencing Targeting Decisions
- Stage of product-market maturity
- Extent of diversity in buyer value requirements
- Industry structure
- The firm's capabilities and resources
- Opportunities for gaining competitive advantage
- Targeting in Different Market Environments
- Emerging markets
- Growth markets
- Mature markets
- Global markets
- Targeting in Different Market Environments
- Product-market environment is influenced by:
- The extent of concentration of competing firms
- The stage of maturity
- Exposure to international competition
- Four life cycle stages include:
- Emerging
- Growing
- Mature
- Declining
- Exhibit 6.2 - Life Cycle of a Typical Product
- Emerging Markets
- Two types of emerging markets:
- A totally new product-market
- A new product technology entering an existing product-market
- Emerging Markets
- Buyer diversity
- Segmentation limited due to similarity of buyers' preferences
- Product-market structure
- Small new organizations
- Limited access to resources
- First-mover advantage
- Emerging Markets
- Capabilities and resources
- Unique benefit strategy rather than low-cost
- Targeting strategy
- Focus on a preference or use situation
- Growth Market
- Product-market structure
- Numerous competitors
- Lack of financial or organizational skills
- Capabilities and resources
- Possible strategies
- Pursuit of a market leadership strategy
- Follow very selective targeting and positioning strategies
- Possible strategies
- Growth Market
- Targeting strategy
- Extensive market coverage by firms with established businesses in related markets
- Selective targeting by firms with diversified product portfolios
- Very focused targeting strategies by small organizations serving one or a few market segments
- Mature Markets
- Buyer diversity
- Identification and evaluation of market segments necessary to select targets that offer each firm a competitive advantage
- Product-market structure
- Intense competition for market share
- Emphasis on cost and service, and pressures on profits
- Mature Markets
- Capabilities and resources
- Management's objectives - Cost reduction, selective targeting, product differentiation
- Targeting
- Deciding which segment to serve
- Firms pursuing extensive targeting strategies may decide to exit from certain segments
- Global Markets
- Two primary options for consideration in selecting strategies for global markets:
- The advantages of global integration
- The advantages of local responsiveness
- Global integration
- Extent to which standardized products and other strategy elements can be designed to compete on a global basis
- Global Markets
- Local responsiveness
- Important segmentation variables: Climate, language group, media habits, and income
- Targeting
- Strategies:
- Targeting a single country
- Regional targeting
- Targeting on a global basis
- Strategies:
- Exhibit 6.3 - Strategic Positioning Initiatives
- Exhibit 6.4 - How Positioning Works
- Selecting the Positioning Concept
- Positioning concepts:
- Should be linked to buyers' value requirements
- Focus of the concept may be:
- Functional
- Symbolic
- Experimental
- Selecting the Positioning Concept
- Positioning decision
- Determine the preferred (ideal) position of the buyers in each market segment of interest
- Then compare this preferred position with the actual positions of competing brands
- Developing the Positioning Strategy
- Scope of positioning strategy
- Marketing program decisions
- Developing the Positioning Strategy
- The positioning strategy integrates:
- Marketing program components into a coordinated set of initiatives designed to achieve the firm's positioning objective(s)
- Developing the positioning strategy includes:
- Determining the activities and results
- Choosing the amount to spend on each program component
- Deciding how much to spend on the entire program
- Scope of Positioning Strategy
- Positioning strategy is usually centered on:
- A single brand
- A line of related products for a specific market target
- Scope of Positioning Strategy
- The strategy is:
- Brand-specific
- Greater in scope
- This depends on factors as:
- Size of the product-market
- Characteristics of the good or service
- Number of products involved
- Product interrelationships in the consumer's use situation
- Marketing Program Decisions
- Product strategy
- Value chain strategy
- Pricing strategy
- Promotion strategy
- Competitive advantage
- Designing the positioning strategy
- Cross-functional relationships
- Exhibit 6.5 - Positioning Strategy Overview
- Determining Positioning Effectiveness
- Customer and competitor research
- Test marketing
- Analytical positioning techniques
- Determining positioning effectiveness
- Positioning and targeting strategies
- Determining Positioning Effectiveness
- Positioning evaluation should include:
- Customer analysis
- Competitor analysis
- Internal analysis
- Exhibit 6.6 - Determining Positioning Effectiveness
- Determining Positioning Effectiveness
- Customer and competitor research
- Research Studies
- Preference Maps
- Multivariate data analysis
- Test marketing
- Generates information about
- Commercial feasibility and marketing program
- New positioning strategies for new products
- Generates information about
- Determining Positioning Effectiveness
- Analytical positioning techniques: Includes management judgment along with
- Obtaining information about customers and prospects
- Analyzing it
- Developing strategies based on the information
- Determining Positioning Effectiveness - Positioning Errors
- Positioning and Targeting Strategies
- Positioning strategies become challenging when:
- Management decides to target several segments
- Objective:
- Develop an effective positioning strategy for each targeted segment
- One way of focusing a positioning strategy:
- Use of a different brand for each targeted segment
Chapter 7 Discuss fully strategic alliances and joint ventures. Strategic Relationships
- Chapter 07
- Learning Objectives
- The rationale for interorganizational relationships
- Forms of organizational relationships
- Global relationships among organizations
- Exhibit 7.1 - Strategic Relationships
- The Rationale for Interorganizational Relationships
- Opportunities to enhance value
- Environmental complexity
- Competitive strategy
- Skills and resource gaps
- Evaluating the potential for collaboration
- Exhibit 7.2 - Drivers of Interorganizational Relationships
- Opportunities to Enhance Value
- Organizations can couple their competencies to offer superior customer value
- Relationship strategy may result in a much more attractive value offering
- Environmental Complexity
- Environments display:
- Escalating turbulence
- Diversity
- Differences between the elements in the environment
- Reduces the capacity of an organization to respond quickly to customer needs and new product development by:
- Altering internal organization structures
- Establishing strategic relationships with other organizations
- Competitive Strategy
- Working with other organizations a key element of how an organization competes
- Skills and Resource Gaps
- Skills and resource requirements of technologies in many industries surpass the capabilities of a single organization
- Sharing of complementary technologies and risks are important drivers for strategic partnerships
- Technology constraints
- Financial constraints
- Market access
- Information technology
- Evaluating the Potential for Collaboration
- Collaborative relations include:
- Shared activities such as product and process design
- Cooperative marketing programs
- Applications assistance
- Long-term supply contracts
- Just-in-time inventory programs
- Evaluating the Potential for Collaboration
- Relevant criteria when considering possible collaborative relationships with other organizations:
- What is the strategy?
- The costs of collaboration
- Is relationship strategy essential?
- Are good candidates available?
- Do relationships fit our culture?
- Forms of Organizational Relationships
- Supplier relationships
- Intermediate customer relationships
- End-user customer relationships
- Strategic customers
- Strategic alliances
- Joint ventures
- Internal partnering
- Managing interorganizational relationships
- Objective of the relationship
- Relationship management
- Partnering capabilities
- Control and evaluation
- Exiting from alliance
- Exhibit 7.3 - Vertical and Lateral Organizational Relationships
- Supplier Relationships
- Strategic supplier
- Has a major impact on the company's value offering and its relationships with its own customers
- Outsourcing
- Allows a company to expand sales without capital investment in all stages of the value chain
- Intermediate Customer Relationships
- Include:
- Marketing intermediaries
- Producers assembling products for the end-use market
- Vertical relationships - Occur between producers and marketing intermediaries
- Value chain relationships - Provide access to consumer and organizational end-users
- Interorganizational relationships - Vary from highly collaborative to transactional ties
- End-User Customer Relationships
- The driving force underlying strategic relationships is that through partnering, a company may:
- Enhance its ability to satisfy customers
- Cope with a rapidly changing business environment
- Strategic Customers
- Key account management structures and global account management approaches:
- Dominant customers
- Strategic account management
- Strategic Alliances
- An agreement between two organizations to cooperate to achieve one or more common strategic objectives
- Success
- A promising strategy for enhancing the competitive advantage of the partners
- Strategic Alliances
- Weaknesses
- Collaborations suffer from the potential threat of opportunistic behavior
- Weak alignment of objectives
- Performance metrics
- Clashes of corporate culture
- Poorly structured partnerships
- Strategic Alliances
- Types of alliances
- Marketing
- Research and development
- Operations (manufacturing)
- Financial relationship between the partners
- Strategic Alliances
- Requirements for alliance success
- Effectively matching capabilities of participating organizations
- Favorable benefits and trade-offs
- Integrity of the alliance partner
- Alliance vulnerabilities
- Important to recognize that alliance relationships may be fragile and difficult to sustain effectively
- Joint Ventures
- Agreements between two or more firms to establish a separate entity
- Uses:
- To develop a new market opportunity
- To access an international market
- To share costs and financial risks
- To gain a share of local manufacturing profits
- To acquire knowledge or technology for the core business
- Internal Partnering
- Occurs between business units, functional departments, and individual employees
- Intent is to encourage and facilitate cross-functional cooperation rather than specialization
- Success of internal partnering requires:
- Developing strong internal collaboration that cuts across functional boundaries
- Internal Partnering
- Steps to evaluate internal partnering:
- A cost-benefit analysis of the potential gains from improved internal synergies
- Investigation of why collaboration is not happening
- Assessment of what is needed to unblock the problem
- Consideration of the possible downside of efforts to enhance internal collaboration before acting
- Exhibit 7.4 - Managing Organizational Relationships
- Objective of the Relationship
- New technologies and competencies
- Developing new markets and building market position
- Market selectivity
- Restructuring and cost-reduction
- Relationship Management
- Set of guidelines:
- Planning
- Trust and self-interest
- Conflicts
- Reputational risk
- Leadership structure
- Flexibility
- Cultural differences
- Technology transfer
- Learning from a partner's strength
- Partnering Capabilities
- Important to consider what is necessary to build an organizational competence in strategic alliance
- Partnering effectively with other organizations is a key core competence
- Control and Evaluation
- Metrics should be comparable across alliances
- Metrics should be defined and discussed with alliance partners
- There should be clarity about the implications of alliance performance
- Control and Evaluation
- A process for auditing alliance performance should be implemented
- Alliance performance should be linked to individual performance review
- A forum should be created for reviewing and acting on alliance performance data
- Control and Evaluation
- Companies may miss opportunities to reduce costs and generate additional income by failing to:
- Launch a process
- Diagnose performance
- Generate restructuring options
- Execute the changes
- Exiting from Alliance
- A successful disengagement plan should consider:
- Identifying and agreeing on the events that will trigger exit from the alliance
- Detailed description of the rights of each partner to alliance assets and products on disengagement
- Design of the disengagement process
- A communication plan for continuous flow of information to involved parties during the alliance dissolution
- Global Relationships Among Organizations
- The global integrated enterprise
- Inter-nation collaborations
- The strategic role of government
- Government interventions
- Competing with state-owned enterprises
- Collaborating with state-owned enterprises
- Government regulation
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