Please answer the questions:

1. Performance Reports:The textbook authors list many qualitative factors that are important for managers to be aware of in appraising performance. What do you believe is the most important qualitative element of performance appraisal and why do you believe this? Please discuss only one qualitative element related to performance appraisal and allow other students to comment or add to the list.

2 - Qualitative Variable Important in Applying the Decision-Making Model:Using the decision model discussed in the chapter, please discuss one important qualitative item that is germane to Chipotle's decision to install drive-thru at many of its existing stores.