Please answer these questions and put them in a readable format (ex. 1a, 1b, 2a, 2b, etc...). No explanation needed.

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1. Operations Management Select the best word or phrase to complete the sentences. When Hewlett Packard buys electronic components and assembles them into computers, the activities that guide this process are known as V When setting your organization's strategy, you take into account its V , which is its capability to transform inputs into products or services. distribution supply chain management operations management - to complete the sentences. service delivery lectronic components and assembles them into computers, the activities that guide this process are known as V When setting your organization's strategy, you take into account its V , which is its capability to transform inputs into products or services. 1. Operations Management operations Select the best word or phrase to complete the sentences. culture When Hewlett Packard buys electronic components and assemblest leadership puters, the activities that guide this process are known as V nances When setting your organization's strategy, you take into account its V , which is its capability to transform inputs into products or services. 2. Operations Systems Use your understanding of operations management to complete the following sentences. When Harry addresses decisions about where products and services are created, stored, and distributed, he is addressing the V aspect of operations systems design. When designing facilities, decisions must be made about their V , which concerns their physical positioning or geographic site. Jill believes that, because her factory manufactures handbags, tote bags and shoes, and all three kinds of products need sewing, beading, and embroidering, the V will be most efficient. Imagine you are the manager of a local beauty salon called Hair's Why. Using your knowledge of operations management, answer the questions that follow. 2. Operations Systems Use your understanding of operations management to complete the following sentences. When Harry addresses decisions about where products and services are created, stored, and distributed, he is addressing the V aspect of operations systems design. facnlltles s, decisions must be made about their V , which concerns their physical positioning or geographic site. layout e her factory manufactures handbags, tote bags and shoes, and all three kinds of products need sewing, beading, and roduct-service mix , . _ : p Y Will be most efcuent. capacity Imagine you are the manager of a local beauty salon called Hair's Why. Using your knowledge of operations management, answer the questions that follow. 2. Operations Systems Use your understanding of operations management to complete the following sentences. When Harry addresses decisions about where products and services are created, stored, and distributed, he is addressing the V aspect of operations systems design. When designing facilities, decisions must be made about their V , which concerns their physical positioning or geographic site. location Jill believes that, because her factory manufactures handbags, .nd shoes, and all three kinds of products need sewing, beading, and embroidering, the V Will be most e ' capacity process Imagine you are the manager of a local beauty salon called H sing your knowledge of operations management, answer the questions that layout follow. 2. Operations Systems Use your understanding of operations management to complete the following sentences. When Harry addresses decisions about where products and services are created, stored, and distributed, he is addressing the Y aspect of operations systems design. When designing facilities, decisions must be made about their V , which concerns their physical positioning or geographic site. Jill believes that, because her factory manufactures handbags, tote bags and shoes, and all three kinds of products need sewing, heading, and embroidering, the V will be most efficient. product layout Imagine you are t -auty salon called Hair's Why. Using your knowledge of operations management, answer the questions that follow. fixed-pOSItlon layout cellular layout process layout Suppose your business is located about 30 miles from the nearest large city. If you evaluate whether to open a second salon in that city, what kind of decision is this? O A capacity decision 0 A location decision 0 A productservice mix decision O A facilities decision At Hair's Why, you deal with different situations. Recently you've been focusing on brides. Brides need all of your services: color, cut, eyebrow wax, manicure, and pedicure. Since your employees are focused on one primary client when dealing with brides, which layout will be most efficient? O Fixedposition layout 0 Automated layout 0 Process layout O Product layout 3. Organizational Technologies and Operations Management Using your knowledge of how organizations use automation to operate more efciently, answer the following questions. Craig manages the books for the Silver Spoon restaurant. In the past, he's handentered charges and payments into his accounting ledger. When his accountant reviewed his records, she found several errors. Which process should Craig seek to use to address this problem? O Computeraided design 0 Automation O Computeraided manufacturing O Robotics The following diagram explains the four aspects of a simple automatic control mechanism using a thermostat as an example. Complete the diagram by selecting the correct component for the A, B, and C positions in the diagram. Thermostat Detects high or Turns furnace tests alr > low temperature > on or 0" (sensor) A B C A. v B. v An organization can benefit from V , which is the process of designing work so it can be performed by machines. A. automation B. the application of manufacturing quality management C. standardization An organization can benefit from , which is the process of designing work so it can be performed by machines.4. Supply Chain Management Imagine you are tasked with inventory control for your plant. Using your knowledge of inventory management, answer the following question. If you are managing inventory of work in process, which source of control should you use? V Use your knowledge of operations systems to complete the sentence. Another word for inventory control is V because inventory refers to physical goods, which may be used as inputs that are transformed into outputs or finished goods. 4. Supply Chain Management Imagine you are tasked with inventory control for your plant. Using your knowledge of inventory management, answer the following question. If you are managing inventory of work in process, which source of control should you use? Purchasing models and systems High-level production scheduling systems V niete the sentence. . Transportation and distribution control systems V because inventory refers to physical goods, which may be used as inputs that Shop floor control systems 4. Supply Chain Management Imagine you are tasked with inventory control for your plant. Using your knowledge of inventory management, answer the following question. If you are managing inventory of work in process, which source of control should you use? V Use your knowledge of operations systems to complete the sentence. Another word for inventory control is are transformed into outputs or finis purchasing management the just-in-time method packaging management materials control . ll; V because inventory refers to physical goods, which may be used as inputs that Estimates suggest that streaming video accounts for more than 60% of all downstream internet traffic worldwide (in which data are received by a computer or network). The number of streaming video providers has proliferated, with many cable or broadcast television channels also streaming their content online, and digital gaming accounts for a growing percentage of usage. Established providers such as Netflix and YouTube continue to claim a significant share of streaming video trafc in the United States. If you are a Netflix customer, the product shows up on a screen while you stream it and then disappears when you're done. You never handle it or need to find a place to store it. For this reason, it might seem that supply chain management wouldn't be as critical for companies such as Netflix as it is for companies such as Walmart. However, providers of intangible services also need to manage their supply chain. Source: The Internet & Television Association (NCTA). (2019, October 17). Report: Where does the majority ofinternet trafc come from? Retrieved from https://www.ncta .com/whatsmew/ report~where-does-the-majority-ofi nternet-traffic-come/ Netflix streams syndicated programming (programming that is developed elsewhere but that Netflix has arranged for the right to stream to viewers) and original programming (programming that Netflix plays a role in developing). Which types of inventory must Netflix have in place at any point in time to ensure it meets customer demand? Check all that apply. C] Raw materials [3 Office supplies [3 Work in process C] Finished goods Management at Work The Ritz-Carlton is renowned for its quality. In fact, it is a two-time winner of the Malcolm Baldrige Award, an award given annually to firms that achieve major quality improvements. The Ritz-Carlton invests in more than 100 hours of training for every employee to ensure its quality standards are met. Its \"Gold Standards" include 12 service values that guide employees in how to meet quality standards: 1. I build strong relationships and create Ritz-Carlton guests for life. 2. I am always responsive to the expressed and unexpressed wishes and needs of our guests. 3. I am empowered to create unique, memorable, and personal experiences for our guests. 4. I understand my role in achieving the Key Success Factors, embracing Community Footprints and creating The Ritz-Carlton Mystique. 5. I continuously seek opportunities to innovate and improve The RitzCarlton experience. 6. I own and immediately resolve guest problems. 7. I create a work environment of teamwork and lateral service so that the needs of our guests and each other are met. 8. I have the opportunity to continuously learn and grow. 9. I am involved in the planning of the work that affects me. 10. I am proud of my professional appearance, language, and behavior. 11. I protect the privacy and security of our guests, my fellow employees and the company's confidential information and assets. 12. I am responsible for uncompromising levels of cleanliness and creating a safe and accidentfree environment. Source: The Ritz-Carlton. (n.d.). Gold standards. Retrieved December 5, 2020, from https://www.ritzcarlton.com/en/about/gold-standards/ Complete the table by selecting the dimension of quality that each service value addresses. Ritz-Carlton Service Value Conformance Features Aesthetics Reliability I am responsible for uncompromising levels of cleanliness and creating a safe and . . O O O O accndentfree envnronment. I protect the privacy and security of our guests, my fellow employees and the O O Q Q company's confidential information and assets. I am proud of my professional appearance, language, and behavior. 0 O O O In an interview published in Motor Trend (2005), Dieter Zetsche, then the CEO of Daimler AG, discussed the three reasons that quality is important to Daimler, maker of Mercedes Benz vehicles. Select the word or phrase that best completes the following sentence about that interview. Zetsche was clearly referring to Y when he said, \"We are changing the mindset of our people to believe we are not satisfied anymore with 'good,' that it always can be better and it always has to be better. This takes time, but there are signs people will super hard to get the last 5%. That doesn't necessarily cost you moneyit's just doing it better, more professionally and more precisely.\" Complete the table by selecting the dimension of quality that each service value addresses. Ritz-Carlton Service Value Conformance Features Aesthetics Reliability I am responsible for uncompromising levels of cleanliness and creating a safe and . . O O O O accrdent-free envrronment. I protect the privacy and security of our guests, my fellow employees and the O O O O company's confidential information and assets. I am proud of my professional appearance, language, and behavior. 0 O O O In an interview published in Motor Trend (2005), Dieter Zetsche, then the CEO of Daimler AG, discussed the three reasons that quality is important to Daimler, maker of Mercedes Benz vehicles. Select the word or phrase that best completes the following sentence about that interview. Zetsche was clearly referring to V when he said, \"We are changing the mindset of our people to believe we are not satisfied anymore with 'good,' that it alw r and it always has to be better. This takes time, but there are signs people will super hard to get the competition last 5%. That doesn't necessaril yit's just doing it better, more professionally and more precisely.\" serviceability productivity In 2010, the new CEO of Do costs rick Doyle, admitted on television that the company's pizza didn't taste good. In a change of direction for a company t . -d on price and delivery speed, he promised to improve quality. Domino's stock was trading In 2010, the new CEO of Domino's Pizza, Patrick Doyle, admitted on television that the company's pizza didn't taste good. In a change of direction for a company that had competed on price and delivery speed, he promised to improve quality. Domino's stock was trading at about $9 per share. By the end of 2016, it was trading at $160. Source: Taylor, B. (2016, November 28). How Domino's Pizza reinvented itself. Harvard Business Review. Retrieved from https://hbr.org/2016/11/how-dominos- pizza-reinvented-itselfYou need to improve the taste and texture of the pizza. Which of the following should you do? Check all that apply. C] Improve the materials used to create the product. C] Outsource the production of the product to a vendor. C] Reduce cycle time. C] Involve employees to ensure pizzas are made right. Select the best answer to complete the following sentence. Many companies are committed to make quality the guiding factor in everything they do. These companies follow a widely recognized philosophy known as V . You need to improve the taste and texture of the pizza. Which of the following should you do? Check all that apply. C] Improve the materials used to create the product. C] Outsource the production of the product to a vendor. C] Reduce cycle time. C] inventory management pizzas are made right. total quality management Select the supply chain management Following sentence. operations management Many co e quality the guiding factor in everything they do. These companies follow a widely recognized philosophy known as V . The following table lists different approaches to productivity enhancements. For each one, identify the category of productivity enhancement that best fits the given approach. Improve Increase Employee Approach Operations Involvement GM retools its DetroitHamtramck factory to make electric motors and battery packs instead 0 O of engines and transmissions. The organization you work for revamps its performance evaluation and pay systems to O 0 measure and reward individual productivity. A manufacturing company makes small daily improvements in factory productivity by O O adjusting the workflow and processes. Use your knowledge of productivity to answer the questions. Which term refers to the level of productivity achieved by all the rms in a particular industry? 0 Company productivity O Unit productivity 0 Aggregate productivity 0 Industry productivity When giving advice to employees, managers might use the expression, \"Work smarter, not harder.\" Businesses can raise productivity by investing more hours in production (either by having more employees working or having employees working more hours, respectively) or producing more in the same period through innovative advances in process. Which of the answers that follow best explains why this mantra is relevant for managing productivity? O This mantra suggests that employees have some control over production by identifying process improvements (rather than simply working more or working faster). 0 This mantra refers to managers who feel that their employees are not as involved as they should be in the improvement of quality and productivity. O Managers use this statement as a criticism of employees who ask for overtime to make production quotas