Please Assist me to Write- a formal letter to the president of Starbucks and describe this issue that's described in the case that's in the link, please describe the issue and what are things that the president of Starbucks might do in order to resolve this issue. Present a few suggestions as to what the president can do to resolve the issues. Some ideas on what he could do.

This is a link to the case

https://hbr.org/2008/07/how-starbucks-growth-destroyed