Question
Please choose a product/service from the list below and prepare questions to discover your customer's needs.O ne or two questions for each of the four
Please choose a product/service from the list below and prepare questions to discover your customer's needs.One or two questions for each of the four parts of SPCN(Survey, Probing, Confirmation, Need Satisfaction), so that you naturally progress to your Need Payoff Question:
- Survey
- Probing
- Confirmation
- Need Satisfaction
HINT:
Structure your questions so that one question could naturally lead to the next question in theSPCN sequence.For example, you ask a Survey question, and the customer responds in a way that sets you up nicely to ask a Probing question. Then you ask a Probing question, and the customer's answer sets you nicely to ask a Confirmation question, and so on.
Choose a Scenariofrom the list given below and Prepare your Questions:
- You are selling alarm systems to new homeowners.
- You are selling vacation packages for a travel agency.
- You are selling a fitness membership at a gym.
- You are selling man or woman business attire at an upscale clothing store.
- You are selling a self-driving car for Tesla.
- You are selling visits to a Spa.
- You are seeking donations to a local Covid specialty hospital.
- You are proposing a new coffee machine at work to your boss.
- You want to open your new pizza place in Humber Campus, and need the college to approve your application.
- You are selling electric bicycles to local bicycle stores.
- You are selling beauty products to a hair salon.
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