Please discuss why service industries $($entertainment$,$ travel, beauty, retail, etc.$)$ were affected more by the arctic cold blast that lasted for over a week in New York in December $2022$ using the unique characteristics of services. List five service characteristics discussed in the textbook $($and cite the textbook$-$ include the page number$)$ that would be influential and explain by giving real$-$world examples $($using real brand names$).$