Please give me a heads up on:

Transition refers to the activity where the front desk manager takes over the meeting planner function for the group.

A., True

B., False

5 points

QUESTION 17

The profit margin for hotel restaurants is 10-15 percent.

A., True

B., False

5 points

QUESTION 18

A ticket exchange helps the meeting planner keep track of attendees to trade shows.

A., True

B., False

5 points

QUESTION 19

Beverage controllers routinely stock 25% over what groups are estimated to consume.

A., True

B., False

5 points

QUESTION 20

Slippage is referred to as the number of rooms left unused in the group block.

A., True

B., False

5 points

QUESTION 21

The groups resume serves as the function sheet for all group functions.

A., True

B., False

5 points

QUESTION 22

A corkage fee is charged when liquor is brought in from a local liquor store.

A., True

B., False

5 points

QUESTION 23

A flow chart is best described as the flow of work required by each department to ensure a successful convention.

A., True

B., False

5 points

QUESTION 24

Underdeparture refers to the situation where a guest decides to leave a day earlier than expected.

A., True

B., False

5 points

QUESTION 25

Preset service is used primarily for small groups.

A., True

B., False

5 points

QUESTION 26

Third party housing firms are more costly than using a Convention and Visitors Bureau to handle the reservations for a city-wide group.

A., True

B., False

5 points

QUESTION 27

A perimeter booth is a booth with aisles on all three sides.

A., True

B., False

5 points

QUESTION 28

Tracing is initiated to build a relationship with the client of trust and cooperation between the two parties.

A., True

B., False

5 points

QUESTION 29

One of the most popular room setups is the u-shape setup.

A., True

B., False

5 points

QUESTION 30

A group resume is best defined as a document that breaks down each function into specific details.

A., True

B., False

5 points

QUESTION 31

The open sales process refers to the period of time where the catering department is allowed to sell function space.

A., True

B., False

5 points

QUESTION 32

Receptive agents are best described as tour operators who specialize in services for incoming visitors.

A., True

B., False

5 points

QUESTION 33

An attrition clause in a group contract can protect the hotel from losing room revenue due to underdepartures and no show room reservations.

A., True

B., False

5 points

QUESTION 34

The American Plan prices rooms, meals, and tips separately.

A., True

B., False

5 points

QUESTION 35

A resort fee is designed to increase revenue for resorts located in out of the way locations that do not have a large amount of foot traffic.

A., True

B., False

5 points

QUESTION 36

The process of pre-registration is handled by the bell staff at the hotel.

A., True

B., False

5 points

QUESTION 37

Auxiliary business is referred to as business that is displaced because of city-wide conventions.

A., True

B., False

5 points

QUESTION 38

Overset safety margin refers to the set-up of booth space to accommodate overflow.

A., True

B., False

5 points

QUESTION 39

The letter of agreement differs from the proposal letter in that the agreement spells out what the customer will receive.

A., True

B., False

5 points

QUESTION 40

The event specifications guide also serves as the banquet event order.

A., True

B., False