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Which of the following is NOT one of the perspectives of the balanced Scorecard? A. Customer B Financial C. Internal process D. Regulatory 31. A balanced Scorecard seeks to strike a balance between all of the following EXCEPT A. financial and non-financial measures B. employee and stockholder interests. C short-term and long-term results. D. leading and lagging indicators. 32. Development of a balanced Scorecard proceeds in which order? A. Activities, strategy, critical success factors, measures, targets B. Strategy, critical success factors, activities, measures, targets C Strategy, activities, critical success factors, measures, targets D. Critical success factors, strategy, activities, measures, targets 33. Which of the following best describes the chain of events depicted by a strategy map? A Financial results lead to improved processes which allow for innovation and learning that crentes satisfied customers. B. Good internal processes produce strong financial results which can finance investments in new technologies. C Investments in new technologies and training lead to improved processes which satisfy customers, leading to strong financial results. D. Satisfied customers create good financial results which can be reinvested in improving processes, innovation, and training. The partial productivity of labor measures the labor cost per sales dollar. the amount of output produced per labor hour. tror as a proportion of total inputs. proportion of time workers are performing value-added activities. 35. Finale Corporation's production records indicated the following costs and revenues related to the production and sales of 10,000 units of one of its products: 30,000 gallons at $40 per gallon Materials 9,000 hours at $20 per hour Labor $1,600,000 Total manufacturing overhead $320 per unit Selling price What is Finale's total factor productivity? A 0.7031 B. 1.0738 C 1.0224 D. 0.9313