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1. This was Song Hee's first day at work. He was a bit nervous about meeting his new co-workers. When he was introduced to Tan Ming he immediately felt better for finding out that she was also from Singapore. The camaraderie felt by the two employees who had the same home country reflects ________.

Question options:

	surface level diversity
	demographic similarity
	social bias
	deep level diversity

Question 7

0 / 1 point

2. Research has shown that when ________ manifest themselves in incivility toward those who are different, organizational performance is hindered.

Question options:

	conflicts and resentments
	system inflexibilities
	organizational biases
	competitive advantages