Question
Please help answer questions for BUSI and include the written summary for each question: Assume that we have decided to become the largest online retailer
Please help answer questions for BUSI and include the written summary for each question:
Assume that we have decided to become the largest online retailer in the world specializing in Pez candy dispensers! We are not the manufacturer of the Pez dispensers; we are a retail company that sells the Pez dispensers online and sends them directly to our customers. We do not have any physical store locations... we only have 1 order fulfilment centre (that your team is going to design) located in/near beautiful London, Ontario.
Assumptions:
Customers will place orders for Pez dispensers via the web or by using our mobile phone app; the mobile app runs natively on Android and Apple smart phones.
Pez Inventory:
o An average Pez dispenser has a retail selling price
of $4.00
o There are 800 different kinds of Pez dispensers offered through our online store. o We typically stock between 20 and 200 (60 on average) different kinds of Pez dispensers.
o Total inventory that you must accommodate in your warehouse consists of:
800 different types of Pez dispensers
An average of 60 per each different types of dispensers
48,000 total Pez dispensers in stock at any one time
Pez Orders
o Average cost from the manufacturer of each Pez dispenser is $2.90.
o A typical order can be from 1 to 10 different Pez dispensers; the average order consists of 4 Pez dispensers.
1. Floor Plan. Using a floor plan drawing create a floor plan for your retail distribution/product fulfilment centre.
a. The physical facility must incorporate the logical flow of orders throughout the fulfilment process.
b. Provide adequate space to store product inventory.
c. Keep in mind that you will require space for warehouse workers and their daily activities, administrative people and their work, etc.
d. I recommend that you use Draw.IO for the diagram. It has a template for office floor plans.
2. Process Flow. Starting with a customer order, describe the steps required to fulfill the order. Your description must include how your hardware and software will be used to track the work throughout the process from beginning to end.
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