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Hobart, Inc., produces cell phone equipment. Dorothy Hensley, Hobart's president, implemented a quality-improvement program that has now been in operation for 2 years. The cost report shown ere has recently been issued. (Click the icon to view the cost report.) Read the requirements. Data table your answers to the nearest whole percentage. Total quality costs Requirements 1. For each period, calculate the ratio of each COQ category to revenues and to total quality costs. 2. Based on the results of requirement 1 , would you conclude that Hobart's quality program has been successful? Prepare a short report to present your case. 3. Based on the 2018 survey, Dorothy Hensley believed that Hobart had to improve product quality. In making her case to Hobart management, how might Hensley have estimated the opportunity cost of not implementing the quality-improvement program? Requirement 1. For each period, calculate the ratio of each COQ category to revenues and to total quality costs. Begin by calculating the ratio of each COQ category to revenues and to total quality costs for 6/30/2019, then 12/31/2019. (Round your answers to the nearest whole percentage. Total quality costs as a percentage of revenues may not match the sum of each category's percentage due to rounding.) Internal failure costs External failure costs Total quality costs Total revenues $8,320 Hobart, Inc., produces cell phone equipment. Dorothy Hensley, Hobart's president, implemented a quality-improvement program that has now been in operation for 2 years. The cost report shown ere has recently been issued. (Click the icon to view the cost report.) Read the requirements. Data table your answers to the nearest whole percentage. Total quality costs Requirements 1. For each period, calculate the ratio of each COQ category to revenues and to total quality costs. 2. Based on the results of requirement 1 , would you conclude that Hobart's quality program has been successful? Prepare a short report to present your case. 3. Based on the 2018 survey, Dorothy Hensley believed that Hobart had to improve product quality. In making her case to Hobart management, how might Hensley have estimated the opportunity cost of not implementing the quality-improvement program? Requirement 1. For each period, calculate the ratio of each COQ category to revenues and to total quality costs. Begin by calculating the ratio of each COQ category to revenues and to total quality costs for 6/30/2019, then 12/31/2019. (Round your answers to the nearest whole percentage. Total quality costs as a percentage of revenues may not match the sum of each category's percentage due to rounding.) Internal failure costs External failure costs Total quality costs Total revenues $8,320
