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Please help me to answer this in detail to specific to the sale management aspect, thanks so much in advance to anyone who helps me

Please help me to answer this in detail to specific to the sale management aspect, thanks so much in advance to anyone who helps me

1/ When do salespeople start introducing products to customers? What information should be introduced when introducing a product? 2/ After introducing the product, what reactions do customers usually have? And how should salespeople handle those kinds of reactions?

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