Please help me with answer only

Question 1 (2 points)

__________ defines four primary variables of motivation as choice, expectancy, instrumentality, and valence.

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Question 2 (2 points)

__________ suggests that workers have distinct motivational profiles.

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Question 3 (2 points)

__________ are designed to exploit the synergy created when multiple people focus their attention on a single problem.

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Question 4 (2 points)

The __________ will include the name of the team, statement of the problem, and the scope of the assignment.

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Question 5 (2 points)

__________ costs are the costs of all activities specifically designed to prevent poor quality in products and services.

Question 5 options:

	Prevention costs
	Appraisal costs
	Internal failure costs
	External failure costs
	All of the above

Question 6 (2 points)

Which of the following is credited with the idea that some costs are "unknown or unknowable"?

Question 6 options:

	Crosby
	Juran
	Taguchi
	Deming
	Shewart

Question 7 (2 points)

Which category of costs is considered more of an investment than a cost?

Question 7 options:

	Prevention costs
	Appraisal costs
	Internal failure costs
	External failure costs
	Both c and d

Question 8 (2 points)

As a cost of quality system matures the overall cost of quality:

Question 8 options:

	decreases.
	increases.
	remains constant.
	does not change.
	none of the above.

Question 9 (2 points)

Measurement equipment, audits, and field performance evaluation are examples of __________.

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Question 10 (2 points)

Dollars spent in __________ are worth more than dollars spent in other categories of quality costs.

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Question 11 (2 points)

__________ stated that the costs of warranty are "unknown and unknowable."

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Question 12 (2 points)

__________ do not improve quality but rather provide valuable information and feedback to the quality improvement process.

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Question 13 (2 points)

Acceptance sampling is appropriate when:

Question 13 options:

	there are so many items to be inspected and the inspection error rate is sufficiently high.
	the vendor has an excellent quality history.
	there are potential serious product liability risks and the vendor's process is satisfactory.
	all of the above.
	none of the above.

Question 14 (2 points)

__________ sampling involves identifying a typical subgroup in the population and taking a random sample from the subgroup to represent the population.

Question 14 options:

	Simple random
	Stratified random
	Systematic
	Cluster
	None of the above

Question 15 (2 points)

Acceptance sampling is appropriate for:

Question 15 options:

	firecrackers.
	video tape.
	lollipops.
	all of the above.
	none of the above.

Question 16 (2 points)

The use of acceptance sampling is appropriate when:

Question 16 options:

	a new supplier with no history with your company.
	an existing supplier knows not to use SPC.
	an existing supplier uses SPC and their control charts indicate that the process was of control during the time the lot was produced.
	all of the above.
	none of the above.

Question 17 (2 points)

__________ is a version of multiple sampling where units are selected from the lot one at a time.

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Question 18 (2 points)

Type I error is referred to as __________ risk.

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Question 19 (2 points)

__________ data simply define the units under test as conforming or nonconforming.

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Question 20 (2 points)

__________ and __________ plans focus on the acceptable quality level and the producer's risk.

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Question 21 (2 points)

The centerline of the individual chart is:

Question 21 options:

	s-bar.
	r-bar.
	x-bar.
	all of the above.
	none of the above.

Question 22 (2 points)

__________ is inherent in a process when it is operating as designed.

Question 22 options:

	Common cause variation
	Special cause variation
	Assignable cause variation
	Both a and b
	Both a and c

Question 23 (2 points)

The __________ is used to control the average number of defects per inspection unit in samples of fixed size.

Question 23 options:

	p-chart
	s-chart
	range chart
	c-chart
	all of the above

Question 24 (2 points)

The underlying distribution for the number defective chart is:

Question 24 options:

	normal
	binomial
	poisson
	all of the above
	none of the above

Question 25 (2 points)

__________ can signal that a process is out of control without falling outside the control limits.

Question 25 options:

	The mean
	The control limits
	Patterns
	All of the above
	None of the above

Question 26 (2 points)

__________ is a statistical measure of the inherent process variability for a given characteristic.

Question 26 options:

	X-bar
	Variation
	Process capability
	All of the above
	None of the above

Question 27 (2 points)

__________ variation is unnatural variation in a process.

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Question 28 (2 points)

When __________ variation is present, the process is said to be out of control.

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Question 29 (2 points)

__________ as a concept can be subdivided into quality of design and quality of conformance.

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Question 30 (2 points)

__________ is defined as appraising characteristics of supplies and components that involves the application of scientific and lab methods.

Question 30 options:

	Calibration
	Reproducibility
	Testing
	Reliability
	None of the above

Question 31 (2 points)

__________ gauges are forms of go/no-go gauges.

Question 31 options:

	Feeler
	Ring
	Plug
	Both a and c
	Both b and c

Question 32 (2 points)

The __________ of a gauge is determined by calibration.

Question 32 options:

	precision
	repeatability
	accuracy
	reproducibility
	none of the above

Question 33 (2 points)

__________ is reported as a percentage of the total allowed tolerance range.

Question 33 options:

	Operator variation
	Equipment variation
	Overall gauge repeatability and reproducibility
	All of the above
	None of the above

Question 34 (2 points)

Gauge repeatability is the ability of (a) __________ to obtain the same measurement value __________ time(s) using the same measuring device on the same part.

Question 34 options:

	Single operator; one
	Multiple operators; one
	Single operator; multiple
	Multiple operator; multiple
	None of the above

Question 35 (2 points)

__________ is a common instrument used to measure surface finish.

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Question 36 (2 points)

__________ gauges magnify the part to be measured and project the profile on a screen for measurement.

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Question 37 (2 points)

Rulers are __________ gauges.

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Question 38 (2 points)

__________ is used to inspect a part of internal defects.

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Question 39 (2 points)

The __________ of a gauge is the closeness of agreement between an observed value and an accepted reference value.

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Question 40 (2 points)

__________ provide a simple way for recording data by categories.

Question 40 options:

	Process control charts
	Run charts
	Check sheets
	Pareto diagrams
	Flow charts

Question 41 (2 points)

__________ addresses issues such as resourced required.

Question 41 options:

	Problem identification
	Generating alternative solutions
	Fact finding
	Symptom recognition
	Plan implementation

Question 42 (2 points)

The information from a check sheet can also be used to construct a:

Question 42 options:

	process control chart
	flow chart
	run chart
	pareto diagram
	PDCA cycle

Question 43 (2 points)

Marie is consistently late for work. She properly identified this as:

Question 43 options:

	the problem.
	type III error.
	a symptom of a problem.
	type I error.
	none of the above.

Question 44 (2 points)

__________ are used to organize the ideas generated during a meeting to brainstorm potential causes of problems.

Question 44 options:

	Scatter diagrams
	Cause and effect diagrams
	Flow charts
	Pareto diagrams
	Run charts

Question 45 (2 points)

The DMAIC cycle was developed to be used with:

Question 45 options:

	PDCA cycle.
	PDSA cycle.
	Six Sigma.
	Process control charts.
	All of the above.

Question 46 (2 points)

The __________ provide better organization of the insights into the most and least frequent occurrences.

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Question 47 (2 points)

__________ are established to define what an acceptable solution to a problem must accomplish.

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Question 48 (2 points)

__________ involves recognizing that a problem exists by observation of one or more symptoms.

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Question 49 (2 points)

__________ error involves solving a problem that does not exist.

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Question 50 (2 points)

During the __________ step, goals for the project are defined based on direct input from constituents.