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Please help me with the following quentions? 1. Considering the five different ways that Project Managers can use to address conflicts in IT Project teams,

Please help me with the following quentions?

1. Considering the five different ways that Project Managers can use to address conflicts in IT Project teams, describe two possible functional conflicts and suggest the most appropriate way to address each.

2. Describe the importance of quality management planning. Which one among the Quality Management knowledge area processes is the most effective in reducing defects? Why and how?

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