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QUESTION 3 What is not true about the data in an ERP system? O b. When using an ERP, the entered data from one process/department is available immediately for all other processes/departments d. An ERP system creates a separate database for each functional area/department and it takes some time before data can be linked and shared between different databases c. The data in an ERP system is collected from an organisation's core business functions to support business processes and provide best practices a. The data collected from all departments using an ERP module is stored in one centralized database QUESTION 4 Information systems that collect data from an organisation's core business functions to support business processes and provide best practices are called: Od. KM systems O a ERP systems c. SCM systems b. CRM systems QUESTION 5 The process of managing employees that transform materials, components, and services into the actual product is called: O a Upstream supply chain Oc. Internal supply chain Od. The entire supply chain b. Downstream supply chain QUESTION 6 What is a supply chain? O c. The dissemination of knowledge across an organisation to enable it to apply previously tacit knowledge. d. The organisation between suppliers, manufacturers, shops and customers required to deliver a product or service to market. b. The way a company internally links production, accounting, marketing and other key business processes to produce its goods. a. A collection of business processes that focus on customer service. QUESTION 7 The effect refers to the distortion of information as it passes along the supply chain. b. noise a. redundancy d. inventory Cibulwhip QUESTION 8 When customers tell Apple ahead of time what they want to buy, then the supply chain management is considered: Od. A best-guess model O a. A pull-based model b. A push-based model O c. A build-to-stock model QUESTION 9 E-commerce provides a variety of means to communicate back and forth with customers and create new relationships around the globe. This is described as: O c. Information density b. Interactivity d. Personalization a. Richness QUESTION 10 Which of the following in not an e-commerce revenue model? d. Affiliation a. Freemium c. Premium b. Subscription QUESTION 11 Which of the following is an example of electronic commerce? a. Using the Internet to buy products from your favorite retail store b. Using the Internet to sell an old cell phone Oc. Using the Internet to buy a website for your start-up company Od. All of the above answers are correct QUESTION 12 A good example of is charging each customer the maximum price he or she will pay O b. personalization d. social technology a. information density c. richness QUESTION 13 Dubizzle.com generates revenue by allowing customers to buy and sell products. This revenue model is called Od. Affiliation-B2C a. Transaction fee - C20 c. Advertising - B2C b. Sales-C2C knowledge refers to knowledge in the mind while | knowledge refers to knowledge in documents. QUESTION 14 and the e-commerce classification is