please help

Question 5

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

Sam and Pat are both at what level of management?

Question 5 options:

	first-line management
	top management
	middle management
	supervisory level

Question 6 (1 point)

Division manager is associated with which of the following levels of management?

Question 6 options:

	team leaders
	first-line managers
	top managers
	middle managers

Question 7 (1 point)

Supervisor is a common title for whom?

Question 7 options:

	first-line managers
	project leaders
	middle managers
	plant managers

Question 8 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

Kelly is at what level of management?

Question 8 options:

	first-line manager
	top manager
	division manager
	middle manager

Question 9 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

14) Chris is most likely at what level of management?

Question 9 options:

	top management
	regional management
	middle management
	first-line management

Question 10 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

11) What do Kelly, Sam, Pat, and Chris all have in common?

Question 10 options:

	They all have the same vision.
	They all are managers.
	They all have the same job content.
	They all produce the same product.

Question 11 (1 point)

Managers with titles such as project leader, plant manager, or regional manager are ________.

Question 11 options:

	managing directors
	top managers
	middle managers
	first-line managers