Please help:

You are a staff auditor involved in the audit of the Human Resources Department of a large corporation. The senior auditor assigns you to review the department budgets and copies of employment contracts. You request the documents from the head of the Human Resources Department on several occasions. He consistently promises to get the documents for you, but never seems to get around to it. He is courteous, but he acts as if the audit is low among his priorities.

How would you handle this situation if you were the staff auditor?

How would you handle this situation if you were the senior auditor?