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QUESTIONS Which of the following statements applies to end user development? O A Users develop new or improved ways to perform your jobs without the direct involvement of IS specialists OB. None of the above OC Focus should be on the fundamental activities of any information system: input, processing. output, storage, and control OD. All of the choices are correct OE IS professionals play a consulting role, while end users do their own application development QUESTION 10 Why are business end users frequently added to system development teams? O A. None of the above B. They are the most likely to eliminate unnecessary documentation and steps OC. They are usually experienced in IS development OD. They have the greatest stake in a successful product O E They know a lot about the business activities that affect the company's business processes QUESTION 11 Question Completion Status: QUESTION 6 ACRM system should support the organization in which phase of the relationship between a business and its customers? O A None of the above OB. Acquire and retain OC. Acquire and enhance D. Acquire, enhance, and retain O E Enhance and retain QUESTION 7 An organization decided to implement a business database application in which if errors occur there will be a very high cost De Defend your choice? For the toolbar, press ALT=F10 (PC or ALT+FN+F10 (Mac). E 111 P QUESTION 3 In the phase of a customer relationship, a business relies on CRM software tools and databases to proactively identity and reward its most loyal and profitable customers via targeted marketing programs. O A. None of the above OB. all of the choices are correct O C. enhance OD, acquire E retain QUESTION 4 Some of the major business values from ERP except: O A Significant improvements in quality and efficiency of customer service, production, and distribution B. Enterprise Agility breaks down departmental/functional walls and enables more flexible, adaptive organizational structures C. Provides cross-functional information that enables better decision making across the enterprise D. None of the above O E. Reductions in transaction costs, hardware and software, and IT support staff QUESTIONS Read the alven mini case, then answer the given questions