Question
Please make better memo. you can put more reference or edit it Hybrid work model: You work for a professional service company. with the Covid
Please make better memo. you can put more reference or edit it
Hybrid work model: You work for a professional service company. with the Covid cases decreasing, your company has decided to start reopening the physical office while also allowing employees to work from home. this new hybrid model will be tricky for your company to navigate. your manager has asked you to research hybrid working models and propose on key recommendation to help the company transition into hybrid future.
MEMO
TO:
FROM:
Communications Coordinator
DATE:
SUBJECT: Hybrid Work Model Recommendation
------------------------------------------------------------------------------------------------------------------------------------------------------------
As Covid cases start to decrease, our company will start reopening the office. We have also decided to give our employees the ability to work from home. During Covid, employees enjoy working remotely and companies can save a lot of on-site resources. When analyzing hybrid work models with respect to leadership styles, job performance, and ease of implementation, research recommends shifting into a remote-first hybrid model. Under this inclusive approach, transitioning into a hybrid work model will be seamless.
Why a Remote-first Hybrid Model
Last month our CEO, Tim Cook announced Apple's hybrid work model. That employee must come into the office on 3 set days a week. However, we have received a lot of feedback from our employees regarding flexibility and not being able to have a good work/life balance. I recommend taking the remote-first approach similar to Quora. This model favours working remotely as the primary option. Offices will still be open for those who come in. However, because Apple values in-person collaboration, offices will be specifically used for collaborative and community-building. Employees will not be able to do solo work. According to an internal survey, 90% of Apple employees want location-flexible working options. By implementing a remote-first hybrid model, this gives employees the flexibility for their schedules (Choudhury, 2020). Focus and Shift in Leadership Styles As we enter a post pandemic work life, we will see a shift in the way management and employees work. The skills needed for in-person management may not be the same in a remote environment. Executives have recognized that managing remotely is different than in-person (McKinsey, 2021). A problem that arises from remote working is that employees get demoralized when they are excludes from decisions and plans. Also, there is less immediate feedback and encouragement from leaders
Quora's CEO, Adam D'Angelo said that "in most companies, it is a significant career advantage to work from the headquarters rather than to work remotely. People in positions of power have a tendency to bias toward giving out opportunities to those whom they are familiar with." Taking what Adam said into consideration, research recommends following up with employees more closely. A 2021 survey done by McKinsey shows that companies that support the small connections between colleagues have higher productivity. Increasing these connections compensate for the lack of interactions that remote working has. One-on-one and team meetings should be held at least once a week.
Ease of Implementation
With already working at home during quarantine, working from home should be no challenge. The transition from making a temporary hybrid work model to a permanent model should be very smooth. While employees enjoy working from home, we should be modeling certain aspects of hybrid working to improve the experience. By implementing a remote-first model it avoids any drawbacks of having workers divided between office and remote working and puts everyone on one level rather than holding biases towards those who work from the office (Griffis, 2021). If you have any questions or concerns, I would be happy to discuss this recommendation further at your convenience.
References
Alexander, A., Cracknell, R., & Langstaff, M. (2021, June 21). What executives are saying about the future of hybrid work. McKinsey & Company. https://www.mckinsey.com/businessfunctions/organization/our-insights/what-executives-are-saying-about-the-future-ofhybrid-work
D'Angelo, A. (2020, June 25). Remote First at Quora - The Quora Blog. Quora. https://quorablog.quora.com/Remote-First-at-Quora
Griffis, H. (2021, April 14). What Is a Hybrid Work Model, and How Do We Make It Work? Built In. https://builtin.com/remote-work/hybrid-work-model
Paulise, L. (2021, June 29). Some 52% Of Employees Prefer Hybrid Work Models: How To Overcome The Challenge. Forbes. https://www.forbes.com/sites/lucianapaulise/2021/06/29/some-52-of-employees-preferhybrid-work-models-how-to-overcome-the-challenge/?sh=33c9f13d4860
Pontefract, D. (2021, June 6). Is Apple In Trouble With Its Hybrid Work Model? Forbes. https://www.forbes.com/sites/danpontefract/2021/06/05/is-apple-in-trouble-with-itshybrid-work-model/?sh=110a783140c3
Schiffer, Z. (2021, July 2). Internal Apple survey shows concern about hybrid work model. The Verge. https://www.theverge.com/2021/7/2/22560586/apple-hybrid-work-internal-surveytim-cook
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