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Please post in excel sheet with formulas. Please do entire question. Thank You. At ABC Super Store, the customer service area processes customer returns, answers

Please post in excel sheet with formulas. Please do entire question. Thank You. image text in transcribed
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At ABC Super Store, the customer service area processes customer returns, answers customer questions and provides information, addresses customer complaints, and sells gift certificates. The manager believes that if customers must wait longer than 8 minutes to see a customer service representative they get very irritated. The customer service process has been designed to achieve a customer wait time of between 6 and 12 minutes. The store manager has conducted 12 samples of 6 observations each of customer waiting over a two-week periods as follows: Construct an x-chart in conjunction with an R-chart to monitor customer service wait time, and comment on the capability of the service area to meet its designated goal. \begin{tabular}{|c|c|c|c|} \hline 0 & 0.403 & L.0.4 & 0 \\ \hline 7 & 0.419 & 1.924 & 0.076 \\ \hline 8 & 0.373 & 1.864 & 0.136 \\ \hline 9 & 0.337 & 1.816 & 0.184 \\ \hline 10 & 0.308 & 1.777 & 0.223 \\ \hline 11 & 0.285 & 1.744 & 0.256 \\ \hline 12 & 0.266 & 1.716 & 0.284 \\ \hline 13 & 0.249 & 1.692 & 0.308 \\ \hline 14 & 0.235 & 1.671 & 0.329 \\ \hline 15 & 0.223 & 1.652 & 0.348 \\ \hline 16 & 0.212 & 1.636 & 0.364 \\ \hline 17 & 0.203 & 1.621 & 0.379 \\ \hline \end{tabular} \begin{tabular}{|c|c|c|c|} 18 & 0.194 & 1.608 & 0.392 \\ \hline 19 & 0.187 & 1.596 & 0.404 \\ \hline 20 & 0.180 & 1.586 & 0.414 \\ \hline 21 & 0.173 & 1.575 & 0.425 \\ \hline 22 & 0.167 & 1.566 & 0.434 \\ \hline 23 & 0.162 & 1.557 & 0.443 \\ \hline 24 & 0.157 & 1.548 & 0.452 \\ \hline 25 & 0.153 & 1.541 & 0.459 \\ \hline \end{tabular} I At ABC Super Store, the customer service area processes customer returns, answers customer questions and provides information, addresses customer complaints, and sells gift certificates. The manager believes that if customers must wait longer than 8 minutes to see a customer service representative they get very irritated. The customer service process has been designed to achieve a customer wait time of between 6 and 12 minutes. The store manager has conducted 12 samples of 6 observations each of customer waiting over a two-week periods as follows: Construct an x-chart in conjunction with an R-chart to monitor customer service wait time, and comment on the capability of the service area to meet its designated goal. \begin{tabular}{|c|c|c|c|} \hline 0 & 0.403 & L.0.4 & 0 \\ \hline 7 & 0.419 & 1.924 & 0.076 \\ \hline 8 & 0.373 & 1.864 & 0.136 \\ \hline 9 & 0.337 & 1.816 & 0.184 \\ \hline 10 & 0.308 & 1.777 & 0.223 \\ \hline 11 & 0.285 & 1.744 & 0.256 \\ \hline 12 & 0.266 & 1.716 & 0.284 \\ \hline 13 & 0.249 & 1.692 & 0.308 \\ \hline 14 & 0.235 & 1.671 & 0.329 \\ \hline 15 & 0.223 & 1.652 & 0.348 \\ \hline 16 & 0.212 & 1.636 & 0.364 \\ \hline 17 & 0.203 & 1.621 & 0.379 \\ \hline \end{tabular} \begin{tabular}{|c|c|c|c|} 18 & 0.194 & 1.608 & 0.392 \\ \hline 19 & 0.187 & 1.596 & 0.404 \\ \hline 20 & 0.180 & 1.586 & 0.414 \\ \hline 21 & 0.173 & 1.575 & 0.425 \\ \hline 22 & 0.167 & 1.566 & 0.434 \\ \hline 23 & 0.162 & 1.557 & 0.443 \\ \hline 24 & 0.157 & 1.548 & 0.452 \\ \hline 25 & 0.153 & 1.541 & 0.459 \\ \hline \end{tabular}

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