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Please read the article and answer the following questions.Duane McCollum analyzes the concept of knowledge management as it relates to the importance of knowledge demonstrated

Please read the article and answer the following questions.Duane McCollum analyzes the concept of knowledge management as it relates to the importance of knowledge demonstrated in Mark Twain's Life on the Mississippi. While modern business culture may use the term "knowledge management" too loosely, the vital aspects of memory and storing knowledge of situations and processes can be seen in the story of a steamboat pilot who uses his extensive knowledge-base of the Mississippi river to expertly carry out the arduous tasks within his job.What ideas about leading/managing technology and innovation can you garner from this article?

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