Please respond to the following:

• Refer to the "Inside Track" section of your textbook and evaluate all the tips presented to determine which you feel is the most valuable to technical writers in general.
• Explain which tip in particular from this section of your textbook seems the most obvious to a technical writer. Provide your reason(s). Then, speculate why it was included.

The inside track With the exception of the science lab report, most technical writing should be reader-centered rather than writer-centered. A reader-centered approach, or you attitude, attempts to look at situations from the readers perspective instead of the writers perspective. The you attitude points out advantages to the reader and makes him or her more likely to accept what the writer says. Use the you attitude to persuade your audience to think or act in a certain way. For example, you might send an e-mail to your supervisor asking for time off, a letter to a newspaper editor opposing a proposed city curfew, or a message to a dry cleaner asking for a reduction in your bill because your clothes were not clean when you picked them up. Notice the difference between the I or we attitude and the you attitude in the following example. The you attitude sounds friendlier and more positive. The you attitude stresses how a customer can benefit from buying a home from Mountain View Homes. Using the you approach is psychologically smart as a motivator, and it makes a good sales pitch. To use the you attitude, simply consider the situation from your readers viewpoint. What is the advantage to him or her? Then, where appropriate, add more yous and yours to your message and take out some of the Is, wes, or company names. Point out the benefit of your message to your reader. Manufactured Home Dealer I or we attitude: Do we, at Mountain View Homes, have deals! Our 14 3 70 single-wides have been marked down 20%. And our 14 3 80s can be purchased with a rebate of $1,000! You attitude: You can find a real deal at Mountain View Homes. You can purchase our 14 3 70 single-wides at 20% off the regular price. And you can receive a rebate of $1,000 on a brand new 14 3 80. You attitude