Please review the Case Study. In each paragraph, there is a conflict scenario. You have to reflect from your own perspective considering that you are in this conflict. Please briefly comment what Jennifer is doing in that scenario and what Jennifer should do. For example: Someone can say that in the first paragraph, Jennifer is "Avoiding" but she should be "Collaborating or Confronting the Problem". Please note you have to briefly comment on the chosen conflict management category.

Five Categories are as under:

1. Avoiding / Withdrawing

2. Compromising

3. Smoothing / Accommodating

4. Forcing / Directing

5. Collaborating / Confronting / Problem Solving

Case Study-Conflict Management.pdf - Adobe Acrobat Pro (64-bit) - 0 X File Edit View E-Sign Window Help Home Tools Fanshawe College L... Case Study-Conflict... x (? 1 / 2 X CASE STUDY CONFLICT MANAGEMENT It is Jennifer's third 12 hour shift in as many nights. She arrives at work already tired; she did not sleep well because her neighbour's children were playing loudly in the yard next door. Even though this frequently happens, Jennifer has never talked to the neighbour next door about her need for quiet during the day when she is trying to sleep. She figures it would do no good, so why bother. She is a few minutes late for her shift since she had to stop for gas on her way to work. The argument she had with her husband on her cell phone on the way to work is still much on her mind. Why does he Pa always leave the gas low when she needs to get to work? They have had this argument many times and yet nothing ever changes. Just once I would like to win that argument Jennifer thinks. V Her colleagues look upset and mutter under their breath as she arrives Type here to search O G O 7:13 PM y! W 83% Rain... 11/27/2022 10Case Study-Conflict Management.pdf - Adobe Acrobat Pro (64-bit) - 0 X File Edit View E-Sign Window Help Home Tools Fanshawe College L... Case Study-Conflict... x (? 1 / 2 X had this argument many times and yet nothing ever changes. Just once I would like to win that argument Jennifer thinks. Her colleagues look upset and mutter under their breath as she arrives and even worse, Paula the Nurse Manager is glaring at her as she rushes into the nursing station. Jennifer has been warned before about her "time issues" and been threatened with discipline if things don't get better. Jennifer has attempted to talk to Paula but all she gets are threats and ultimatums. The ED is crowded as usual with the waiting room overflowing. It is going to be another busy night no doubt. As she waits for her colleague to give report on the patients she will be taking over, an irate man Pa approaches the nursing station and starts yelling. "We have been waiting for 2 hours and nothing is being done and all of you nurses are just sitting around chatting about your social lives. This is ridiculous." V Type here to search O G O W 7:13 PM 82% Rain... 11/27/2022 10Case Study-Conflict Management.pdf - Adobe Acrobat Pro (64-bit) - 0 X File Edit View E-Sign Window Help Home Tools Fanshawe College L... Case Study-Conflict... x (? 2 / 2 X Jennifer starts to try to explain but the man waves her off. As he storms away he says with a surly voice, "we are out of here and I am going to report all of you." A few minutes later as Jennifer is assessing her patients, Dr. Charles approaches her demanding she come with him to examine a patient. Even though Jennifer has not finished what she is doing and has not assessed all of her patients, she does not want to upset Dr. Charles who has been known to get very angry when he does not get what he wants. Pa Jennifer goes along with him, even though she worries that she has not really got a good handle on what her patients are up to. V copyright policy here. Type here to search O G W 7:14 PM 82% Rain... 11/27/2022 10