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Please share a scenario in a work setting that you experienced or witnessed that caused a conflict that needed resolution. As the leader responsible for

  • Please share a scenario in a work setting that you experienced or witnessed that caused a conflict that needed resolution.
  • As the leader responsible for resolving the conflict, what would you have done or what did you do?
  • Based on your readings this week, how would you serve as a coach to encourage your direct reports to deal with the situation and to be successful?
  • In general, discuss how a leader might change the direction of an unproductive conflict. Provide three strategies you think would work based on readings and resources available.

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