please solve all please

2.

a) Management is art of getting things done by others. Do a critical evaluation of this statement with reference to your business. (3 Marks)

b) Explain in detail, the levels of management with their functions in your business. (3 Marks)

3.

a) What would you suggest to improve customer service and relationships of your business? Explain two (2) suggestions. (3 Marks)

b) Why is customer satisfaction the primary concern of marketing concept? (3 Marks)

4.

a) How would you manage the functions of compensation during Coronavirus (COVID-19) period? (2.5 Marks)

b) Discuss any five (5) functions with suitable examples (2.5 Marks)