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Learning and growth perspective Normal standards Internal process perspective Exercise 23-19 Your answer is partially co Balanced scorecard Customer perspective Ideal standards Indicate which of the four pers d is most likely associated with the objectives that follow Nonfinancial measures Variance Financial perspective 1. Ethics violations 2 Credit rating 3 Customer retention. Balanced scorecard Customer perspective Stockouts. Financial perspective 5. Reportable accidents. I Nonfinancial measures Balanced scorecard LINK TO TEXT