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1. What is the impact of having a good customer service of a company to customer?

2. Tell your personal story about having a good customer service experience and how it influences you to comeback or repeat purchase.

3. What do you think will happen if a company or a business doesnt have a good customer service?

4. How do contemporary marketing approaches attract customers?

Direction: Write 1-4 questions , True if the statement is correct and False if the statement is incorrect or not facts.

1. Does Marketing Mix consist of 4 Ps?

2. Does Social Marketing seek influenced of social behavior?

3. There are 5 approaches in marketing approaches?

4. The MARKETING CONCEPT is a business philosophy, which holds that the key to achieving organizational goals

5-12. Give the example of contemporary approaches ?