please write three complete and well-composed paragraphs about retail controls. It is discussed at the very end of Chapter 5. Select as an example, a merchant that operates where you live and describe what controls you think the merchant uses to protect the business.

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Retail Controls

The basic elements of control are common to most businesses. However, the merchandiser must pay special attention to several unique considerations. Foremost is asset control. Obviously, the retailer has a huge investment in inventory, and that inventory is not easily isolated. As a result, theft and spoilage are all too common. Retailers should go to great lengths to protect against these costly events.

Think, for a moment, about walking through an electronics retail store. Upon entering the front door, one may first notice architecturally pleasing barricades (like planter boxes or posts) to prevent crash entry. Next is a doorman (guard), who perhaps oversees separate entrances and exits, and is responsible for matching receipts to goods leaving the store. An alarm may sound if a hidden inventory sensor has not been deactivated at check out.

A quick glance up may reveal cameras. The most expensive items are display only; to buy these items a claim ticket is presented at a caged area. Only authorized employees can enter that area. At check out, point-of-sale terminals must be accessed with a key that is assigned to an employee. The terminal tracks who processed the sale. In addition, an employee may look inside a box or bag that contains a customers purchased items, picture IDs are examined, and so forth. In general, the goal is simple make sure that only purchased merchandise gets out of the store. Several times daily, the cash drawers in the terminals will be pulled (replaced with another) and their contents audited. Daily bank runs (maybe via armored courier) will occur to make sure that funds are quickly and safely deposited in the bank. These controls are visible at the front end of the business.