Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Pleeease help! This is selling and the customer experience assignment in business course: Consider the best sales experience you have had as a customer. Write
Pleeease help!
This is selling and the customer experience assignment in business course:
Consider the best sales experience you have had as a customer. Write out the details regarding the transaction and answer the following questions. Once you have answered each question, please post in the discussion forum:
- What was the product or service you were purchasing?
- What made this experience so great?
- Did the salesperson conduct a thorough interview to learn your specific challenges and needs? What did this look like? If they did not, what did they do to learn about you?
- Did they celebrate the sale with you and make sure you were still satisfied after the sale? What did this look like? If not, what happened after the sale?
- What were the soft skills used in the transaction?
- What were the hard skills used in the transaction?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started