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Pleeease help! This is selling and the customer experience assignment in business course: Consider the best sales experience you have had as a customer. Write

Pleeease help!

This is selling and the customer experience assignment in business course:

Consider the best sales experience you have had as a customer. Write out the details regarding the transaction and answer the following questions. Once you have answered each question, please post in the discussion forum:

  • What was the product or service you were purchasing?
  • What made this experience so great?
  • Did the salesperson conduct a thorough interview to learn your specific challenges and needs? What did this look like? If they did not, what did they do to learn about you?
  • Did they celebrate the sale with you and make sure you were still satisfied after the sale? What did this look like? If not, what happened after the sale?
  • What were the soft skills used in the transaction?
  • What were the hard skills used in the transaction?

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