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Scorecard Measures, Strategy Translation At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered: 'Amount that could be produced given the available production hours; everything produced is sold. Amount that was produced given the available production hours. Required: 1. Compute the following measures for 201 and 203 : a. Actual velocity and cycle time. If required, round your answers to two decimal places. b. Percentage of total revenue from new customers (assume one unit per customer). Round your percentage answer to one decimal place (for example, enter 4.628% as "4.6"). b. Percentage of total revenue from new customers (assume one unit per customer). Round your percentage answer to one decimal place (for example, enter 4.628% as "4.6"). c. Percentage of very satisfied customers (assume each customer purchases one unit). 201203%% d. Market share, e. Percentage change in actual product cost (for 203 only). Enter a decrease as a negative value. 203 % f. Percentage change in days of inventory (for 20x3 only). Enter a decrease as a negative value. 203 \% 9. Defective units as a percentage of total units produced. Round your answers to two decimal places (for example, enter 4.628% as "4.63"). 201203%% h. Total hours of training. 201203hourshours 1. Suggestions per production worker, Round your answers to one decimal place. 201 per production worker 203 per production worker j. Total revenue. 201203 k. Number of new customers. h. Total hours of training. 201 hours 203 hours I. Suggestions per production worker. Round your answers to one decimal place. 201 per production worker 203 per production worker j. Total revenue. k. Number of new customers. 201203 2. Match the appropriate strategic objective to the measures given below. Decrease inventory Decrease process time Develop new revenue Improve product quality Increase customer acquisition Increase customer satisfaction Increase employee capability Increase employee motivation Increase market share Increase total revenues Reduce unit cost