Plz solve these questions

Page 32 1. What is the communication process? Know the components of the process and what occurs during each step of the process. What is upward, downward, and lateral communication. Know what types of messages flow through these communication channels. What is the grapevine? What are the different modes of communication and when is each applicable? What are the barriers to communication? What are the 2 independent dimensions per the Ohio State Studies? What are the two dimensions of leadership behavior per the University of Michigan? Contingency theories focus on the that impact leadership success. If followers are and , the leader does not need to act. 10. Fiedler's contingency leadership model assumes that 1 1. What are the key characteristic of a charismatic leader? leaders inspire followers to transcend their self-interests for the good of the organization and can have an extraordinary effect on their followers. 13, Martin Luther King is often considered as example of a leader. 14. According to the GLOBE study, what are the universal elements in transformational leadership? 15. What is trust? 16. Power is a function of 17. What are the two general groupings of power? power is based on the fear of the negative results from failing to comply. 19. Legitimate power is based on in the organization. 20. What are the 2 main bases of power? 21. What are the 5 types of power under these? 22. What are politics and policking? 23. What power tactics did we discuss in class? Know the difference between these. 24. Know the traditional view of conflict and the interactionist view of conflict. 25. The interactionist view of conflict believes that the conflict that relates to the content and goals of work is called conflict. 26. Know the 5 ways to handle conflict and their components (re: assertiveness and cooperativeness). 27. The terms negotiation and are used interchangeably. 28. Know the six key elements of organizational structure. 29. What is departmentalization? 30. The unity-of-command principle states that 31. A is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees. 2. What is centralization and decentralization? 33. What is span of control? 4. To perform standard activities in a highly efficient manner is the primary strength of MacBook Air